Front Desk Agent
8 months ago
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate guest records, handle reservations, and collaborate with other departments to meet guest needs and expectations. Your friendly and professional demeanor will contribute to creating a memorable and enjoyable stay for our guests.
**Key Job Responsibilities**:
- Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from the moment guests arrive until their departure.
- Personally greet guests by name if known, escorting them to their rooms to create a sense of anticipation and welcome.
- Conduct in-room and hotel familiarization, assisting guests with inquiries or requests related to hotel activities.
- Stay informed about hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to effectively respond to guest queries.
- Maintain awareness of daily rate levels and occupancy levels for accurate decision-making.
- Adhere to Front Desk cashiering standards, ensuring precise handling of all incidental charges using computerized Front Office systems.
- Process accounts seamlessly from check-in to check-out, ensuring the accurate posting of all incidental charges.
- Safeguard guest privacy by refraining from disclosing any guest details.
- Demonstrate a thorough understanding of the hotel's policies, procedures, and service standards, possessing comprehensive knowledge of hotel facilities and current events.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
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Front Desk Agent
3 months ago
Dubai, United Arab Emirates Gevora Hotel Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests efficiently and courteously. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions, and processes payments for hotel services. Pay: AED2,000.00 per month Application Deadline:...
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Front Desk Agent
2 months ago
Dubai, United Arab Emirates Hotel Dubai Full timeLooking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , Pay: AED1,000.00 - AED1,400.00 per month
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Front Desk Agent
6 months ago
Dubai, United Arab Emirates Al Habtoor City Hotel Collection Full time**JOB SUMMARY** **& DESCRIPTION** Front Desk agent is working in the front line and always having a direct contact with guest. Responsible to welcome the guest upon arrival and implement welcome experience (check-in) and farewell experience (check-out) including all cashiering and billing process. Front Desk Agent is required to be always attentive to all...
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Front Desk Agent
3 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Desk Agent
1 week ago
Dubai, United Arab Emirates Copthorne Hotel Dubai Full timeAs a Front Desk Agent at Copthorne Hotel Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...
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Front Desk Agent
8 months ago
Dubai, United Arab Emirates The Biltmore Villas Full timeAs a Front Desk Agent at The Biltmore Hotel Villas, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
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Front Desk Agent
6 months ago
Dubai, United Arab Emirates Wasta Hr Consultancy and Recruitment Full timeAs a Front Desk Agent in a 4-star hotel located in the vibrant city of Dubai, you will play a pivotal role in providing exceptional guest service and ensuring smooth operations at the front desk. We are seeking an enthusiastic and customer-focused individual with excellent communication skills and a passion for hospitality. Key Responsibilities: - Greet...
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Front Desk Agent
6 days ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium Place Mirdif Hotel Full timeAs a Front Desk Agent at Millennium Place Mirdif Hotel, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
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Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium & Copthorne Airport Dubai Full timeAs a Front Desk Agent at Millennium Airport Hotel Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
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Front Desk Agent
7 months ago
Dubai, United Arab Emirates Millennium Plaza Downtown Dubai Full timeAs a Front Desk Agent at Millennium Plaza Downtown Dubai, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain...
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Front Desk Agent
7 months ago
Dubai, United Arab Emirates AccorHotel Full timeCompany Description The iconic **Queen Elizabeth II (QE2)** is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's...
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Front Desk Supervisor
2 weeks ago
Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time**Job Summary**: The Front Desk Supervisor is responsible for managing the day-to-day operations of the front desk, ensuring guests receive exceptional service, and overseeing a team of front desk agents. The supervisor must handle guest inquiries, resolve issues, ensure smooth check-ins/outs, and maintain accurate records. This position requires strong...
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Female Front Desk Agent
6 months ago
Dubai, United Arab Emirates Millennium Hotels & Resorts Full timeWe are looking for the below position. - Female Front Desk Agent **Requirements**: - Broad knowledge of the hotel industry - Wishnet Software Knowledge - Ready Join immediately Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Experience**: - Hotel: 2 years (required)
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Front Desk Receptionist
6 months ago
Dubai, United Arab Emirates MIE HOLIDAY HOMES RENTAL Full timeJob brief We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...
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Front Desk Agent
3 months ago
Dubai, United Arab Emirates Hilton Full timeFront Desk Agent (German Speaker) | Waldorf Astoria Dubai Palm Jumeirah A Front Desk Agent with Waldorf Astoria Hotels and Resorts provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will it be like to work for this Hilton Worldwide Brand?** In...
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Front Desk Agent
7 months ago
Dubai, United Arab Emirates PULLMAN Full timeCompany Description **"Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Desk Receptionist
6 months ago
Dubai, United Arab Emirates IMTIAZ REAL ESTATE INVESTMENT & DEVELOPMENT L.L.C Full timeWe are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our...
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Front Desk Agent
6 months ago
Dubai, United Arab Emirates Signature 1 Hotel Full time**Job Description For Front Desk Agent / Guest Service Agent** **What you will be doing**: - Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through...
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Front Desk Receptionist
6 months ago
Dubai, United Arab Emirates Medi Sense Clinic Full timeWe are looking for a pleasant **Front Desk Representative **to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens,...