Help Desk Agent

Job Purpose - Handle end-user calls to IT & raise Tickets Pick-up all the calls on 2222 & call back if any call is missed. 90% of tasks to be closed within 24 hours of assignment. 90% of tickets to be closed within 24 hours & rest 10% within 3 days. Provide helpdesk support and resolve problems to the end user’s satisfaction. Log all help desk...

Greetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...

We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel...

We’re recruiting ‘IT Service Desk Agent’ for one of our client based in Dubai, UAE. In this role, we’re looking for someone who is responsible to provide first line remote support for various technical areas like Desktop/Laptops, Virtual Desktops, Printers, MFP’s, User account and access management etc. **Key Responsibilities**: - Serves as...

A Hotel Front Desk Agent is a professional who is responsible for greeting guests efficiently and courteously. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions, and processes payments for hotel services. Pay: AED2,000.00 per month Application Deadline:...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

1.Receive calls, gather information, and create tickets for appropriate specialists. 2.Monitor ticket status and provide feedback to initiators. 3.Address simple incidents as the first point of contact. 4.Manage account creation and access rights in AD and accounting systems. 5.Delegate requests to relevant specialists 6.Receive inventory and tag...

We are currently looking for IT Help Desk Analyst our UAE operations with the following terms & conditions. Experience and Skills - 2 years’ experience - Knowledge about ITSM tools and ITHD Ticketing - Knowledge about Windows 10 / 11 - Basic Knowledge of networking - Bachelor's Degree in Computer science **Responsibilities**: - Respond to Tickets:...

Looking for a Front Desk Agent, who are available to join immediately. Minimum 2 years of experience required in Front Office , Pay: AED1,000.00 - AED1,400.00 per month

**JOB SUMMARY** **& DESCRIPTION** Front Desk agent is working in the front line and always having a direct contact with guest. Responsible to welcome the guest upon arrival and implement welcome experience (check-in) and farewell experience (check-out) including all cashiering and billing process. Front Desk Agent is required to be always attentive to all...

A Travel Agency is urgently looking for a Travel Desk Agent who can join immediately with the following duties & responsibilities; - Offer advice to clients on destinations. - Follow up with clients about travel plans and make adjustments as needed, including coordinating with the client’s point of contact as the event approaches. - Research fare and...

TRAVEL DESK SALES AGENT REQUIRED FOR DUBAI BASED TRAVEL AGENCY - Will be responsible for sales and booking traveling arrangements for clients at Travel Desk assigned in Dubai - To carry out all the Day-to-Day Travel Desk operations associated with the guests. - To manage target based sales of travel packages at the travel Desk. - To assist the guest...

**Job Description For Front Desk Agent / Guest Service Agent** **What you will be doing**: - Greet, check-in, check-out, respond to requests and settle accounts while providing exceptional service - Take initiative to add a personalized experience - Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through...

**Front Desk Agent** First impressions are everything! As a Front Desk Agent, you will take care of the guests from the moment they arrive to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Company Description The iconic **Queen Elizabeth II (QE2)** is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's...

You will be working at the head office. 1. You will be required to act as a customer sales representative in Maintenance Contracts & Small works 4. You will be required to monitoring monthly cost of maintenance per contract and provide reports including budgets, certified date, paid to date, small works, variations if any. 5. You will be required to...

Urgently looking for Front Desk Agent (Preferably Arabic Speaker) - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their...

Job brief We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...