IT Help Desk

Job Purpose - Handle end-user calls to IT & raise Tickets Pick-up all the calls on 2222 & call back if any call is missed. 90% of tasks to be closed within 24 hours of assignment. 90% of tickets to be closed within 24 hours & rest 10% within 3 days. Provide helpdesk support and resolve problems to the end user’s satisfaction. Log all help desk...

**IN DUBAI ONLY - SALRY FROM 5,000 TO 7,000 DIRHAMS FULL PACKAGE** We are looking for a skilled help desk specialist to provide fast and effective support. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. **Help...

CCi is part of the Rimkus Group, with over 1,300 quantum, delay, and technical/forensic engineering staff in offices throughout the world. We are very well established across North America, UK, Middle East and APAC and are investing heavily in further expansion. Overview **Job Description**: - Deliver outstanding customer service by accurately and...

**Job Announcement** **Help Desk Administrator** The Middle East Broadcasting Networks, Inc. (MBN) is seeking for a Help Desk Administrator to provide Dubai MBN Employees with the Technical Support needed. This position location is required for Dubai, UAE. The Incumbent will Coordinate build out and deployment of new hardware and software needs, in...

**Salary**: From AED5,000.00 per month COVID-19 considerations: Clients are required to wear a facemask, vaccination card, etc Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (preferred) **Experience**: - help desk or customer support: 3 years (preferred)

Help Desk Agent **Role **:Help Desk Agent **Location**: Dubai **Role Purpose**: To assist customers in their banking requirements by delivering high quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** **RESPONSIBILITIES**: - Maintaining a high level of service attitude towards...

Greetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...

**_Job Description:_**: - you answer questions from users quickly and expertly and resolve any disruptions._ - you advise and support users in the use of ICT resources._ - you provide IT resources, including laptops, smartphones and tablets._ - you make an active contribution to improving services._ **_ Job Requirements:_**: - Thinking level, in the...

We are currently looking for IT Help Desk Analyst our UAE operations with the following terms & conditions. Experience and Skills - 2 years’ experience - Knowledge about ITSM tools and ITHD Ticketing - Knowledge about Windows 10 / 11 - Basic Knowledge of networking - Bachelor's Degree in Computer science **Responsibilities**: - Respond to Tickets:...

You will be working at the head office. 1. You will be required to act as a customer sales representative in Maintenance Contracts & Small works 4. You will be required to monitoring monthly cost of maintenance per contract and provide reports including budgets, certified date, paid to date, small works, variations if any. 5. You will be required to...

Looking for Greeting Officer / Help Desk Assistant Only Female - Can Join immediate - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Keep front desk tidy and presentable. - Greet and welcome guests. - Answer questions and address complaints. - Answer all...

**Responsibilities**: - Collaborate with development and operations teams to resolve complex technical issues. - Document and track support requests and their resolutions. - Develop and maintain support documentation and knowledge base articles. - Participate in testing and quality assurance activities for new software releases. - Provide training and...

You will be working at the head office. 1. You will be required to act as a customer sales representative in Maintenance Contracts & Small works 4. You will be required to monitoring monthly cost of maintenance per contract and provide reports including budgets, certified date, paid to date, small works, variations if any. 5. You will be required to...

**Customer Service Representatives/Help Desk** **Hiring Customer Service Representatives for a government entity based in Dubai.** **Requirements**: - Proven experience in customer service sector for minimum of 2 years. - Customer focused with excellent communication and problem solving skills. - **Fluency in English and Arabic.** - Should be able to work...

Looking for Greeting Officer / Help Desk Assistant Only Male - Can Join immediate - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Greet and welcome guests. - Handling payment transactions - Assist guests in choosing equipment - Perform suggestive selling...

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Help Desk Operator, Facilities Management (1123) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

IT Support duties and responsibilities of the job Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Frequently following up on the assigned issues and tasks to finish them. Providing technical...

B.Tech /MCA in Computer Engineer. 2 Years of work experience in IT. Should have advanced knowledge of MS Office and SQL Server. Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)