Customer Service Representatives/help Desk

CCi is part of the Rimkus Group, with over 1,300 quantum, delay, and technical/forensic engineering staff in offices throughout the world. We are very well established across North America, UK, Middle East and APAC and are investing heavily in further expansion. Overview **Job Description**: - Deliver outstanding customer service by accurately and...

Job Purpose - Handle end-user calls to IT & raise Tickets Pick-up all the calls on 2222 & call back if any call is missed. 90% of tasks to be closed within 24 hours of assignment. 90% of tickets to be closed within 24 hours & rest 10% within 3 days. Provide helpdesk support and resolve problems to the end user’s satisfaction. Log all help desk...

**Job Announcement** **Help Desk Administrator** The Middle East Broadcasting Networks, Inc. (MBN) is seeking for a Help Desk Administrator to provide Dubai MBN Employees with the Technical Support needed. This position location is required for Dubai, UAE. The Incumbent will Coordinate build out and deployment of new hardware and software needs, in...

Greetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Help Desk Agent **Role **:Help Desk Agent **Location**: Dubai **Role Purpose**: To assist customers in their banking requirements by delivering high quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** **RESPONSIBILITIES**: - Maintaining a high level of service attitude towards...

Looking for Greeting Officer / Help Desk Assistant Only Female - Can Join immediate - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Keep front desk tidy and presentable. - Greet and welcome guests. - Answer questions and address complaints. - Answer all...

Customer Service Representative **Role**:Customer Service Representative **Location**: Dubai - Al Barsha Branch **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

**IN DUBAI ONLY - SALRY FROM 5,000 TO 7,000 DIRHAMS FULL PACKAGE** We are looking for a skilled help desk specialist to provide fast and effective support. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. **Help...

Urgently hiring Customer Service Representative - **MUST have Facilities Management Experience** Job description - Attend to calls and requests directed through the switchboard, online system (24 hours / 7 days per week) relating to the services. - Record Client and system fault requests on the Facility Management system accurately. - Follow-up with...

As a **Receptionist/Customer Service Representative**, you will be the face of Houzon, providing outstanding customer service to clients both in person and over the phone. You will handle inquiries, manage appointments, and ensure the smooth operation of front-desk activities. **Key Responsibilities**: - Greet clients and visitors with a positive, helpful...

**Salary**: From AED5,000.00 per month COVID-19 considerations: Clients are required to wear a facemask, vaccination card, etc Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (preferred) **Education**: - Bachelor's (preferred) **Experience**: - help desk or customer support: 3 years (preferred)

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining...

You will be working at the head office. 1. You will be required to act as a customer sales representative in Maintenance Contracts & Small works 4. You will be required to monitoring monthly cost of maintenance per contract and provide reports including budgets, certified date, paid to date, small works, variations if any. 5. You will be required to...

IT Help Desk - Troubleshoot and resolve problems promptly. - Installing and configuring computer hardware like servers, desktops, laptops, software, IT networks, printers, scanners, telephone systems, etc. - Monitoring and maintaining computer systems and networks. - Ensuring security and privacy of networks and computer systems. - Maintaining IT hardware...

We are looking for a pleasant **front desk representative **to undertake all receptionist and clerical duties at the desk at our main entrance. - You will be the "face" of the company for all visitors and will be responsible for the first impression we make. - You should be able to deal with complaints and give accurate information. A customer-oriented...

**Looking for F E MA L E Tagalog Speaker -Immediate Hiring** **Role Description** This is a full-time on-site role as a Front Desk Representative at Confidential located in Dubai. The Front Desk Representative will be responsible for daily receptionist duties, providing excellent customer service, managing reservations, and ensuring effective communication...

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The goal is to make guests and visitors feel comfortable and valued while on our premises. - Proven...

**_Job Description:_**: - you answer questions from users quickly and expertly and resolve any disruptions._ - you advise and support users in the use of ICT resources._ - you provide IT resources, including laptops, smartphones and tablets._ - you make an active contribution to improving services._ **_ Job Requirements:_**: - Thinking level, in the...