Customer Service Revenue Assurance Admin

2 weeks ago


Dubai, United Arab Emirates Betabots Trading (90+ My Tuition App) Full time

**Responsibilities**:
Address parents and students queries, concerns, and complaints, promptly and professionally through appropriate communication channels.

Help parents troubleshoot and resolve technical problems they encounter with services, either by providing instructions or escalating the issue to the appropriate department.

Update and maintain accurate parents information, interaction details, and records of inquiries.

Understand parents needs and provide personalized support, guidance, and recommendations to enhance their overall experience.

Analyze parents feedback and identify common issues or recurring problems to proactively improve products, services, or internal processes.

Resolve complex or escalated parents issues effectively by collaborating with relevant teams or supervisors and following established protocols.

Managing the admission renewals and retentions of premium customers

**Skills and Qualifications**:
Excellent verbal and written communication skills.

Prior Experience in Edu-Tech is an added advantage.

Strong problem-solving and troubleshooting abilities.

Empathy and patience in dealing with customer inquiries and complaints.

Strong organizational and time management skills.

Knowledge of customer service principles and practices.

Attending regular team meetings to clarify progress and performance-related expectations.

**Telecaller Requirements**:

- Must be a female
- Must be on Husband or Father Visa
- Prior experience as a customer service
- Excellent in Microsoft Excel
- Superb verbal communication.
- Superb interpersonal, research, and record-keeping skills.

Week Off: Sunday

Pay: AED2,500.00 - AED3,000.00 per month

**Experience**:

- Customer Service and Admin: 1 year (preferred)



  • Dubai, United Arab Emirates WEETAZ Full time

    **Duties & Responsibilities**: - Manage, monitor, and control Issues relating to the accurate accounting of service users within the network and downstream systems, issues in capturing and fulfilling orders including errors in customer contracts, and service activation faults. - Perform prepaid and postpaid usage assurance reconciliations to ensure...


  • Dubai, United Arab Emirates SNACKAT Full time

    Job Description: We are seeking a motivated and detail-oriented individual to join our team as a Admin cum Customer Service. In this role, you will be responsible for handling customer service tasks while also assisting with administrative tasks to ensure the smooth operation. Roles and Responsibilities: Customer Service: Provide excellent customer service...


  • Dubai, Dubai, United Arab Emirates SNACKAT Full time

    Job Description:We are seeking a motivated and detail-oriented individual to join our team as a Admin cum Customer Service. In this role, you will be responsible for handling customer service tasks while also assisting with administrative tasks to ensure the smooth operation.Roles and Responsibilities:Customer Service: Provide excellent customer service by...


  • Dubai, Dubai, United Arab Emirates WEETAZ Full time

    Duties & Responsibilities: Manage, monitor, and control Issues relating to the accurate accounting of service users within the network and downstream systems, issues in capturing and fulfilling orders including errors in customer contracts, and service activation faults. Perform prepaid and postpaid usage assurance reconciliations to ensure endtoend...


  • Dubai, United Arab Emirates K Four Technical Services LLC Full time

    HIRING ALERT !!!! - Applicants must be fluent in English. - Must have minimum 2 years UAE experience in the similar job role. **Customer Service**: Manage large amount of incoming phone calls and social media messages. Identify and access customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through...


  • Dubai, United Arab Emirates Pickitt Foodstuff Trading Full time

    We are seeking a Customer Service and Admin Coordinator to join our team. As the Customer Service and Admin Coordinator, you will play a crucial role in ensuring excellent customer service and smooth operation of administrative tasks. **Responsibilities**: - Answer office calls and provide exceptional customer service by addressing customer complaints and...


  • Dubai, Dubai, United Arab Emirates Pickitt Foodstuff Trading Full time

    We are seeking a Customer Service and Admin Coordinator to join our team. As the Customer Service and Admin Coordinator, you will play a crucial role in ensuring excellent customer service and smooth operation of administrative tasks.Responsibilities: Answer office calls and provide exceptional customer service by addressing customer complaints and inquiries...


  • Dubai, United Arab Emirates Apt Resources Full time

    **ADMIN CUM CUSTOMER SERVICE EXECUTIVE**: **Job ID **:1447 **Location **:Dubai - United Arab Emirates **Industry **:Industrial Products / Heavy Machinery **Functional Area **:Customer Service / Telecalling AED 3,000.00 **Other Benefits **:As per UAE Labour Law **GCC Driving License **:No **Description:


  • Dubai, United Arab Emirates Capri Gold Full time

    We are looking for a Multi-Talented Customer Service and Admin Executive for a Jewelry Company. - Handle Walk-In Customers - Handling Customers through Online Chat, WhatsApp etc. - Knowledge in Excel and Word. - Ability to solve problems. - Added Skill to be able to handle Customers. - Open to learn more skills and knowledge. - Important to have a basic...


  • Dubai, United Arab Emirates Renovo Full time

    We are currently hiring a Customer Service Representative cum Admin Assistant to join our team. You must have an experience of carrying out customer service, administrative tasks, taking calls and have basic IT skills. Accounts experience of receivable and payable will also be required. **Responsibilities**: - Must be able to prepare quotations. - Updating...


  • Dubai, Dubai, United Arab Emirates Capri Gold Full time

    We are looking for a Multi-Talented Customer Service and Admin Executive for a Jewelry Company. Handle Walk-In Customers Handling Customers through Online Chat, WhatsApp etc. Knowledge in Excel and Word. Ability to solve problems. Added Skill to be able to handle Customers. Open to learn more skills and knowledge. Important to have a basic Common Sense and...

  • Revenue Accountant

    4 weeks ago


    Dubai, United Arab Emirates fäm Properties Dubai Full time

    Review, Post & Analyse incoming revenue - Developing and implementing improved revenue cycle processes and procedures from intake to collections. - Reviewing billing practices to guarantee accurate revenue recognition and invoicing. - Preparing for financial audits by ensuring procedural compliance in revenue reporting and collection. - Preparing Agents &...


  • Dubai, United Arab Emirates HR Orb FZ LLC Full time

    Job Summary: We are seeking to hire an Office Admin and Customer Service Rep to join our auto detailing and customer service, managing administrative tasks, and ensuring the efficient operations of our facility. **Responsibilities**: Customer Interaction: - Meet and greet walk-in customers, directing them to the appropriate service advisor. - Collaborate...


  • Dubai, United Arab Emirates GBF Full time

    Hiring for an English/Arabic Speaking Customer Service/Admin-HR at the Flower Shop 1) In charge at the front desk and assist with customers queries. 2) Coordinate for the AMC contract renewals, other contract renewals, and warehouse maintenance. 3) Monitor HR documents, leave entitlement, lieue-off, attendance, staff insurance, and organize year-end staff...


  • Dubai, United Arab Emirates ACOUP Employment Services Full time

    Immediate opening - Joining for 1_st_ September or before._ - Working between 2 shifts: 8am - 5pm or 10am - 7pm 5.5 days per week._ - This position will involve the management of various types of contracts including but not limited to; outsourcing employment contract, visa sponsorship management and on-demand service. - Preparing weekly, monthly, quarterly,...


  • Dubai, United Arab Emirates ACOUP Employment Services Full time

    Immediate opening - Joining for 1_st_ September or before._ - Working between 2 shifts: 8am - 5pm or 10am - 7pm 5.5 days per week._ - This position will involve the management of various types of contracts including but not limited to; outsourcing employment contract, visa sponsorship management and on-demand service - Preparing weekly, monthly, quarterly,...

  • Service Operations

    3 weeks ago


    Dubai, United Arab Emirates Pixel Digital Systems LLC Full time

    **Job Overview**: We are seeking a dedicated and organized Service Operations & Revenue Manager to oversee our service operations and service contract management in the Photocopier Multifunction Printer (MFP) industry. The role involves ensuring exceptional service delivery, managing service contracts, and enhancing customer satisfaction through efficient...


  • Dubai, United Arab Emirates Arakkal Gold and Diamonds LLC Full time

    Job Description We are looking for an Admin cum Accounts who have experience working in Advertising Companies. You will serve as a point of contact for customers with queries about Gold Savings scheme products, services, terms and conditions, payment method and provide support for sales executives. You will verify customer information, issue invoices, relay...

  • Revenue Accountant

    2 weeks ago


    Dubai, Dubai, United Arab Emirates fäm Properties Dubai Full time

    Review, Post & Analyse incoming revenue Developing and implementing improved revenue cycle processes and procedures from intake to collections. Reviewing billing practices to guarantee accurate revenue recognition and invoicing. Preparing for financial audits by ensuring procedural compliance in revenue reporting and collection. Preparing Agents & Admin...

  • Admin Customer Service

    2 months ago


    Dubai, United Arab Emirates GHNEEM WA EKHWANAHOO GENERAL TRADING LLC CO Full time

    Reporting to management and performing admin duties - Arranging and scheduling appointments, meetings, and events. - Must have basic knowledge in Accounts - Manage all accounting transactions. - Must be proficient in MS Office Applications such as Word, Excel and Outlook. - Keep updated records of office expenses and costs. - Maintain the general office...