Help Desk Service

Our client here in Abu Dhabi is looking for **IT Help Desk who can join immediately.** **Requirements**: - Position: IT Help Desk. - Rules: Work under IT Help Desk. - Speaking Arabic. - Bachelor’s degree in computer sciences or related fields - 1-2 years’ work experience in service desk/customer services - Knowledge in IT Service Management and ITIL...

Job Title: Help Desk Operator Main Duties: Prepares and provides weekly and monthly reports with the major concerns raised, customer satisfaction index reports, timelines delivered and other ad hoc reports as request. Provides on job training to Company Staff to handles all the functions, in the Reception / Help desk. Expert on Procurement Function...

A leading logistics company in Abu Dhabi is looking for an IT Help Desk Coordinator. **JOB PURPOSE** - Responds to users requests for information and assists in problem resolution. - Maintains contact with users on operational and production problems. - Perform problem tracking and initiate escalation procedures as required - Ensure that all problems are...

Log and manage all support requests in the ticketing system and ensure timely resolution. - Escalate issues to higher-level technical support or management when necessary. - Maintain and monitor security standards for company devices and software. - Create and maintain documentation - Update records in the system. - Ensure a high standard of service by...

**Experience**:3-5**Posted**:07 Nov,2022**Location**:United Arab Emirates**Global IT Service Desk** **Work Location : Abu Dhabi** Job description: - At least 24 months of telephone based I/S Help Desk or Service Desk experience within a large call center environment. - Able to demonstrate strong verbal customer service skills including their ability...

**IT Service Desk Agent** **Abu Dhabi, United Arab Emirates** Parsons is looking for an amazingly talented **IT Service Desk Agent**to join our team! In this role, you will get to support employees with IT related queries and help set up new joiners. **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons...

**Purpose of Role**: - Handle a variety of operations/production problems requiring judgment within generally. - Defined policies and procedures. - Provide users guidance and first level support by assisting in problem resolution - Perform quality checks and distributes reports. **Key Responsibilities**: - Responds to users requests for information and...

Help AG is seeking for a highly skilled and experienced Service Delivery Manager who will play a critical role in ensuring the efficient and effective delivery of our cybersecurity services to our clients. The individual will be responsible for managing service delivery processes, leading a team of cybersecurity professionals, and maintaining strong client...

Help AG is seeking for a highly skilled and experienced MSS - Service Delivery Manager who will play a critical role in ensuring the efficient and effective delivery of our cybersecurity services to our clients. The individual will be responsible for managing service delivery processes, leading a team of cybersecurity professionals, and maintaining strong...

**Job Overview**: **Key Responsibilities**: - Diagnose and resolve hardware, software, and network-related issues. - Install, configure, and maintain desktop computers, laptops, mobile devices, printers, and other peripherals. - Assist with user account setup, password resets, and access permissions across various systems and platforms. - Troubleshoot...

We are seeking a motivated and customer-oriented IT Service Desk Analyst to join our dedicated team. As an IT Service Desk Analyst you will be responsible for providing technical support and assistance to end-users, troubleshooting IT issues, and ensuring timely resolution. Your role will be critical in maintaining high customer satisfaction and productivity...

Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates end user questions, issues and problems; either resolves...

JoyLifestyle Flower & Cake Shop is seeking a Front Desk Service Coordinator responsible for front desk cash handling and customer communication. Key responsibilities include: - Handling front desk payments and order transactions. - Communicating with customers in a friendly and professional manner, addressing inquiries. - Proficient in spoken Arabic and...

**Requirements for role**: - 4-7 years of experience in technical support for end-users - Proficiency in Active Directory, and Ticketing systems. Manage Engine Service Desk & Desktop Central experience preffered - Knowledge supporting end user devices: Windows & MacBooks - Basic knowledge of networking, VPN - Strong communication and customer service...

Minimum Years of Experience : 2+ years Preferred Experience : Managed IT Helpdesk / IT Customer Support roles Skills Required (non technical) : Customer handling, call coordination customer & team, document/records management, problem solving, effective communication. Skills Required (technical) : Basic knowledge of IT systems (MS Office, IT Service...

Overview: Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining G42 Group’s expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. Building on our capabilities as sovereign cloud and HPC specialist, we bring generative AI, cybersecurity, professional and...

The Role **Requirements**: EXPERIENCE REQUIREMENTS - Must have at least two years experience in office environment and keyboard skills. - Have the ability to communicate. - Have understanding in the principles of Quality Assurance and working procedures. - Will have understanding of Healthcare service and have experience in the use of computerized logging...

**IT Service Desk Agent (UAE National)** **Abu Dhabi** Parsons is looking for an amazingly talented **IT Service Desk Agent **to join our team! **What You'll Be Doing**: - Provides analytical and IT technical support remotely to end users of Parsons personal computers, workstations and related software and hardware. - Recognizes, categorizes and isolates...

A new role has come up with a large and well-known firm based in the UAE. Our client is recruiting for a well-experienced **IT Helpdesk Support Analyst **interested in working in a standalone role, working in a quite demanding work environment. You will primarily be responsible for providing desk stop support - remote and onsite, to all employees in the...

**Summary**: Provide first and second line support to all system users. Ensure that the operations of the IT Service Desk support Enerflex business strategy and priorities at their location or other assigned locations, by working with other IT management and staff. **Principle Responsibilities and Duties**: Provide Tier I and II support for desktops,...