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Revenue Manager Holiday Home

4 weeks ago

Dubai, United Arab Emirates Condor Building Contracting Full time

**Position: Revenue Manager & Reservations/OTA Channel Specialist**

**Reports to: Director of Operations**

**Job description**:
**Key Responsibilities**:
**Revenue Management**:

- Develop and implement revenue management strategies tailored to the holiday homes market to optimize profitability and occupancy rates.
- Conduct detailed analysis of market trends, competitive activity, and customer behavior specific to holiday homes to identify revenue opportunities.
- Create and maintain accurate revenue forecasts and budgets for holiday homes, providing regular updates to senior management.
- Monitor and adjust rental rates, inventory controls, and availability across all distribution channels to maximize revenue.
- Analyze and report on key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates.
- Collaborate with the marketing and sales teams to develop promotional strategies and packages specific to holiday homes to maximize revenue.
- Implement and oversee yield management techniques to ensure optimal pricing and inventory allocation for holiday homes.

**Reservations Management**:

- Oversee the reservations process for holiday homes, ensuring efficient handling of all booking inquiries and confirmations.
- Maintain up-to-date knowledge of all holiday home types, rates, packages, and promotions.
- Ensure all reservation information is accurately entered into the RMS Syestem.

**OTA Channel Management**:

- Manage relationships with OTA partners, ensuring optimal placement and visibility for our holiday homes.
- Regularly update content, images, and rates on all OTA channels to ensure consistency and accuracy.
- Monitor OTA performance and make recommendations for improvements in listing and pricing strategies for holiday homes.
- Handle OTA-related customer service issues, working closely with the reservations team to resolve any problems.

**Qualifications**:

- Minimum of 3-5 years of experience in revenue management within the holiday homes or vacation rentals industry.
- Proven experience managing OTA channels and reservations systems.
- Strong analytical skills with the ability to interpret data and make strategic decisions.
- Excellent communication and interpersonal skills.
- Proficiency in using Revenue Management Systems (RMS).
- Advanced knowledge of Microsoft Office Suite, particularly Excel.
- Ability to work under pressure and manage multiple tasks simultaneously.

**Key Competencies**:

- Strategic Thinking: Ability to develop long-term revenue management strategies for holiday homes.
- Analytical Skills: Proficient in data analysis and performance metrics interpretation.
- Attention to Detail: Ensures accuracy in all aspects of reservations and revenue management.
- Communication: Excellent verbal and written communication skills.
- Customer Focus: Dedicated to meeting the expectations and requirements of holiday home guests.
- Team Leadership: Capable of training and supervising a team effectively.

**Working Conditions**:

- May require working outside of regular business hours to address urgent issues or attend meetings.

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