Receptionist/front Desk Officer

4 months ago


Fujairah, United Arab Emirates Fujairah National Group Full time

**The role**:
We are looking for a Front Office Receptionist to undertake all receptionist and clerical duties at the front desk. You will be the “face” for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

**Job Purpose**:

- Ensuring customer satisfaction by scheduling concierge activities according to guest preferences
- Handling customer requests and complaints and directing other employees or departments accordingly
- Managing and updating all official documentation pertaining to the role
- Answering calls and queries related to potential booking(s) of the residential’s services
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs

**Operating Environment**:

- **Knowledge - MS Office**
- **Knowledge of Hotel PMS**

Pay: From AED1,800.00 per month

Application Deadline: 31/08/2024



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