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Front Desk Receptionist

4 weeks ago

Fujairah, United Arab Emirates Deluxe Holiday Homes Full time

**Deluxe Holiday Homes **is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.**

**We are** looking for a highly motivated and experienced English and Arabic speaker UAE National as a **Front Desk Receptionist** with a valid UAE Driving License to join our newly established **Fujairah branch **(located in Sharm neighborhood, Fujairah).

**_

The Front Desk Receptionist will be the first point of contact for our guests and will manage all aspects of their accommodation experience. This role demands a proactive individual who can multitask, handle guest queries efficiently, and has a keen eye for detail.

**Responsibilities**
- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
- Handle guest inquiries, requests, and complaints promptly and professionally
- Ensure that all reservations have accurate and detailed information.
- Maintain a clean and organized front desk area.
- Provide accurate information about our properties, amenities, and local attractions
- Assist with general administrative tasks, such as answering phone calls, office supplies procurement, etc.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Collaborate closely with other team members, ensuring smooth day-to-day operations.

**Benefits**
- Competitive Salary Package;
- Medical Insurance Plan;
- Annual Air Ticket Allowance;
- A great working environment;
- Company-provided vehicle, laptop and SIM card;
- Comprehensive training and support;
- Opportunities for professional development and growth within the company.

If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you. Join our team at Deluxe Holiday Homes and be part of creating unforgettable experiences for our guests.

**Requirements**:

- Must be a UAE National;
- Fluency in Arabic and English, both written and spoken;
- Must possess a valid UAE driving license;
- Owning a personal vehicle is a plus;
- Prior experience in a similar role;
- Possesses excellent communication skills;
- Strong problem-solving and decision-making abilities;