Customer Service Representative

2 days ago


Abu Dhabi, United Arab Emirates Caliberly Full time

Responsibilities:

  • Client Communication: Respond to inquiries, provide property details, and manage follow-ups.
  • Transaction Support: Facilitate offers, contracts, and coordination with other parties, ensuring paperwork is accurate.
  • Customer Relationship Management: Build positive client relationships and address needs and concerns.
  • Issue Resolution: Resolve client complaints and escalate issues if needed.
  • Administrative Tasks: Manage client files, prepare documentation, and process reports.
  • Compliance and Regulation: Ensure adherence to real estate laws and company policies.
  • Team Collaboration: Work with agents and team members to ensure smooth transactions.
  • Feedback Collection: Gather client feedback for service improvement.


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