Customer Relationship Executive
2 weeks ago
We are seeking a highly motivated and dynamic individual to join our team as a Client Relationship Executive / Admin Executive / Handling Worker grievances. In this role, you will be responsible for managing and maintaining positive relationships with our Clients while also handling administrative tasks and addressing worker grievances.
**RESPONSIBILITIES**
- Build and maintain strong relationships with customers through regular communication, resolving inquiries, and providing excellent customer service
- Act as a liaison between the company and clients, ensuring timely and accurate communication of information
- Coordinate with internal teams to resolve client issues, and ensure a seamless customer experience
- Maintain accurate records of client interactions, transactions, comments, and complaints
- Assist in administrative tasks, such as data entry, managing files, scheduling appointments, and organizing documents
- Support the team in preparing reports, presentations, and other related documents
**REQUIREMENTS**
- Excellent interpersonal and communication skills, with the ability to build strong relationships and handle customer complaints effectively
- Strong problem-solving skills and the ability to think critically to resolve customer issues
- Exceptional organizational and multitasking abilities
- Attention to detail and accuracy in record-keeping
- Ability to work independently and as part of a team
- Proactive and self-motivated, with a positive attitude
- Should have a valid UAE driving license
- Should have completed Bachelors degree
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
License/Certification:
- UAE driving license (required)
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