Learning and Development Manager

2 weeks ago


Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

Reporting to our Director of Quality, Learning & Development, your key focuses will be:

- Analysing learning and development needs in all areas of the hotel
- Developing a strategy for learning and development of all colleagues
- Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
- Designing, delivering and arranging training programs to address specific training needs
- Assisting all department heads with making and implementing training decisions in their areas
- Managing the performance and development for all colleagues
- Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning & Development
- Reporting on training completion rates across the Property
- Supporting all efforts to enliven our Company’s Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel
- Controlling training expenses and managing expenditures to meet the property’s needs while remaining within budget guidelines


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