Learning, Development, and Service Excellence

2 months ago


Abu Dhabi, United Arab Emirates Shangri-La Hotels Full time

Learning, Development, and Service Excellence Supervisor
Human Resources, Shangri-La and Traders Hotel, Qaryat al Beri, Abu Dhabi
What we are looking for?
Has a passion for Learning, Development, and Service Excellence
With good communication and people management skills
Has strong organizational skills with ability to multi-task
Enjoys interacting with people
What will you do?
Maintains effective internal communication on learning needs, programs, and service excellence to respective stakeholders
Effective administrative skills in tracking, record keeping, filing all records related to the department
Support hotel audits with the records and follow company policy as well as local authority guideline in training related area
Ability to create a learning environment, assisting all other HR related activities, and Service Excellence programs
Effective and coordination with external stakeholders
Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi
The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units. The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.



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