Dental and Derma Clinic Receptionist

6 months ago


Abu Dhabi, United Arab Emirates Elitecare Medical Centre Full time

As a Receptionist at our Abu Dhabi Dental and Derma Clinic, you will be the first point of contact for patients, providing exceptional customer service and administrative support. Your role involves managing patient appointments, handling inquiries, and ensuring smooth clinic operations.

**Key Responsibilities**:

- **Patient Scheduling and Appointment Management**:

- Greet patients warmly and assist them in scheduling appointments, either in person, by phone, or online in co-ordination with call centre.
- Coordinate and confirm patient appointments, making adjustments as necessary.
- **Front Desk Operations**:

- Maintain a tidy and welcoming reception area, ensuring it reflects the professionalism of the clinic.
- **Patient Registration and Records Management**:

- Register new patients by collecting personal information and medical histories accurately.
- Update and maintain patient records, ensuring confidentiality and compliance with data protection regulations.
- **Billing and Payment Processing**:

- Process patient payments, verify insurance coverage, and provide cost estimates for treatments.
- Prepare and submit insurance claims and invoices promptly.
- **Communication and Coordination**:

- Communicate effectively with patients regarding appointments, follow-up visits, and any necessary preparations.
- Coordinate with dental staff and other healthcare providers to ensure efficient patient flow and continuity of care.
- **Administrative Support**:

- Assist with administrative tasks such as filing paperwork, managing inventory of office supplies, and handling mail.
- Support clinic operations by maintaining electronic and paper filing systems.

Required on immediate basis.

Attractive working environment.


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