Community & Engagement Manager

9 months ago


Dubai, United Arab Emirates Yaya Middle East Full time

Are you ready to join the forefront of innovation in Dubai's childcare sector? We're on the hunt for an energetic, passionate individual eager to drive change and play a pivotal role in a groundbreaking startup. This is your chance to be a foundational member of a team poised to redefine the regional childcare landscape. With us, your career trajectory has limitless potential, offering substantial opportunities for growth and leadership as our company scales. If you're ambitious and ready for a challenge that rewards just as much as it inspires, we want you on board for this transformative journey.

We are looking for Community Engagement Manager *to represent the
- voice of our brand and complement our team. We expect you to grow and maintain our cross-platform social media community as well as be the driver of our user onboarding experience

**Responsibilities**:

- Serve as a point of contact for the company’s social media platforms such as Facebook, Instagram & Whatsapp
- Help manage social media campaigns for various social media platforms
- Interact with community members in a professional, personable, and timely manner to grow and keep the community alive
- Strive to boost engagement and resolve any potential conflicts that may affect brand reputation
- Monitor, listen and respond to users while cultivating leads and sales
- Monitor and provide feedback/generate reports on community engagement, sentiment and notable trends

**Requirements to apply**:

- Motivated and passionate
- Proficiency in social media platforms and scheduling tools
- Excellent knowledge of Instagram, Facebook and other social media best practices
- Good understanding of social media KPIs
- Knowledge in Google ads and/or video editing software is a plus.
- Creative and think out of the box
- Excellent multitasking and time-management skills
- Critical thinker and problem-solving skills
- Great interpersonal, presentation, and communication skills
- Impeccable English writing and speaking, Tagalog is a plus
- Salary is negotiable based on experience

**Skills**:
Administrative Support

Customer Service

Content Marketing

Social Media Marketing

Startups


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