Cluster Reservations Agent
6 months ago
Hotel reservations agents have a wide range of responsibilities, which can include:
- Ensuring guests’ satisfaction by responding to any concerns they may have during their stay
- Processing new reservations, including collecting payment information such as credit card numbers or other forms of payment
- Updating existing reservations with any changes requested by guests
- Communicating with guests throughout their stay to ensure their needs are met
- Answering questions about hotel services, facilities, and activities
- Resolving conflicts between guests and staff members
- Providing information about local attractions and activities
- Coordinating the flow of incoming and outgoing guest traffic by maintaining accurate records of reservations and room assignments
- Providing guests with information about rates and other policies, including cancellation policies
**Salary**: AED1,500.00 - AED1,800.00 per month
Ability to Commute:
- Dubai (preferred)
Ability to Relocate:
- Dubai: Relocate before starting work (preferred)
-
Cluster Reservations Agent
7 months ago
Dubai, United Arab Emirates Hilton Full timeCluster Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Cluster Reservations Agent
6 months ago
Dubai, United Arab Emirates Carlton Downtown Hotel Full time**CLUSTER RESERVATIONS AGENT** **Tasks include**: - Complete and audit the accurate input of reservations (both manual input and reservation checks of direct bookings) - Complete arrival checks to ensure guest preferences have been applied, upsell opportunities have been exploited and reservation information is accurate. - Keep effective communication with...
-
Cluster Reservations Agent
5 months ago
Dubai, United Arab Emirates Hilton Full timeCluster Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Cluster Reservation Agent
6 months ago
Dubai, United Arab Emirates The First Group Full time**Job Description**: **Job Summary**: The Cluster Reservations Agent is responsible for handling reservations, inquiries, cancellations, reconversion and booking extensions in an attentive, courteous and efficient manner. Their responsibility also includes quoting available rates, upselling and cross-selling to maximize room revenue according to our Brand...
-
Cluster Reservation Agent
6 months ago
Dubai, United Arab Emirates The First Group Full timeOverview: Offering 208 spacious apartments with a range of amenities such as a café, guest lounge, pool, gym, and secure parking for comfort and convenience. These hotel apartments in Dubai comprise of fully equipped kitchens, and separate living, dining, and bedroom areas. The sense of space provides an oasis of calm in the centre of this bustling...
-
Cluster Reservation Agent
3 months ago
Dubai, United Arab Emirates The First Group Full timeOverview: Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality...
-
Cluster Reservations Agent
5 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Cluster Reservation Agent
5 months ago
Dubai, United Arab Emirates The First Group Full timeOverview: Comprising of The First Group’s award-winning hotels and restaurants, The First Collection is an innovative lifestyle brand offering exciting hospitality services and unforgettable dining experiences. The First Collection’s portfolio of five operational hotels are renowned for their world-class service and cutting-edge amenities designed to...
-
Cluster Reservations Manager
7 months ago
Dubai, United Arab Emirates Hilton Full timeCluster Reservations Manager A Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan...
-
Cluster Reservations Manager
7 months ago
Dubai, United Arab Emirates Hilton Full timeA Cluster Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Cluster Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...
-
Cluster Reservation Agent
6 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 24025885 **Job Category** Reservations **Location** Sheraton Mall of the Emirates Hotel Dubai, Sheikh Zayed Road, al Barsha 1, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...
-
Cluster Reservations Manager
2 months ago
Dubai, United Arab Emirates Golden Sands Hotels & Hotel Apartments Full timeJob Description: - Processing and Analyzing Daily Revenue Reports - Market segment pick up, Day to day pick up, Full Month pick up report by segment, Daily Occupancy report, Weekly trend report and others. - Monitor and update all online sites and ensure all rates are mapped and pushed correctly through Channel Manager. - Discussing and planning with Rooms...
-
Reservations Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
4 weeks ago
Dubai, United Arab Emirates Holiday Inn Full time**RESERVATIONS AGENT** **ABOUT US** Travel is a journey. At Holiday Inn, we help make it a joy. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime....
-
Reservations Agent
6 months ago
Dubai, United Arab Emirates Darina Holidays Full timeJob Description: We are seeking a dedicated and detail-oriented Reservations Officer to join our team. As a Reservations Officer, you will play a crucial role in ensuring seamless booking processes, exceptional client service, and efficient reservation management for requests coming from all B2B markets. Key Responsibilities: Respond with Speed and...
-
Reservations Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservations Agent
8 months ago
Dubai, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Reservation Agent
7 days ago
Dubai, United Arab Emirates Tropventure FZE - LLC Full timeReservation agent job description A reservation agent is typically responsible for handling reservations and bookings for hotels, airlines, restaurants, or other businesses. Their job description may include: Customer Service: Assisting customers with inquiries, providing information about availability, rates, and amenities, and resolving any issues or...