Reservations Agent

2 weeks ago


Dubai, United Arab Emirates Hilton Full time

Reservations Agent

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

**What will I be doing?**

As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What are we looking for?**

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all


  • Reservations Agent

    3 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    2 weeks ago


    Dubai, United Arab Emirates HILTON Full time

    As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards: Convert, quickly,...

  • Reservations Agent

    2 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I be doing?As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest...

  • Reservations Agent

    3 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    2 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

  • Reservations Agent

    Found in: Talent AE C2 - 2 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    A Reservations Agent will serve as the main contact for room reservations at the hotel and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doingAs a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for...

  • Reservations Agent

    Found in: Talent AE A C2 - 2 weeks ago


    Dubai, United Arab Emirates HILTON Full time

    As a Reservations Agent, you will serve asthe first line of inquiry for room reservations within the hotel. AReservation Agent is responsible for offering excellent customerservice, options, and other solutions to meet Guest and customerneeds. Specifically, a Reservations Agent will perform thefollowing tasks to the highest standards:Convert, quickly,...

  • Reservation Agent

    3 days ago


    Dubai, United Arab Emirates Hatta Adventures LLC Full time

    We are hiring Reservation Agent for our pre-opening Resort based in Hatta, Dubai. **ROLE: RESERVATION AGENT** **LOCATION: HATTA, DUBAI, UAE** **IMMEDIATE JOINERS | CANCELLED & VISIT VISA ONLY** **SALARY + ADDITIONAL BENEFITS** **JOB DESCRIPTION**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making...

  • Reservations Agent

    Found in: Talent AE A C2 - 3 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    What will I bedoing?As a Reservations Agent,you will serve as the first line of inquiry for room reservationswithin the hotel. A Reservation Agent is responsible for offeringexcellent customer service, options, and other solutions to meetGuest and customer needs. Specifically, a Reservations Agent willperform the following tasks to the highest...

  • Reservation Agent

    5 days ago


    Dubai International City, United Arab Emirates KSK Homes Full time

    we are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservation Agent

    Found in: beBee S AE - 4 weeks ago


    Dubai, United Arab Emirates luxurybookings.ae Full time

    Reporting to the Reservations Manager, the Reservations Agent is responsible for handling inquiries through phone or email inquiries pertaining to room reservations with a focus on revenue maximization and quality. The agent at all times meets and exceeds performance standards while maintaining exceptional service levels for guest satisfaction and maximizing...

  • Reservations Agent

    2 weeks ago


    Dubai, United Arab Emirates Grand Hyatt Full time

    SummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with...

  • Reservations Agent for

    Found in: beBee jobs AE - 3 weeks ago


    Dubai, Dubai, United Arab Emirates Conrad Dubai Full time

    A Reservations Agent for Conrad Dubai will serve as the main contact for room reservations at the hotel and is responsible to offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent for Conrad Dubai, you will serve as the first line of inquiry for room reservations within the hotel. A...

  • Reservations Agent

    16 hours ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 22201236 **Job Category** Reservations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY The Reservations Agent is responsible in...

  • Reservation Agent

    Found in: Talent AE C2 - 2 weeks ago


    Dubai, United Arab Emirates SWOT Hospitality Full time

    Reservation AgentEligibility: Must be in UAE Experience as a reservation agent in the Hospitality IndustryLocation: DubaiDesired Candidate ProfileEducation:Bachelor of Hotel Management(Hotel Management), Bachelor of Business Administration(Management)Gender:nmNationality:Any Nationality

  • Reservations Agent

    Found in: Talent AE A C2 - 2 weeks ago


    Dubai, United Arab Emirates Grand Hyatt Full time

    SummaryYouwill be responsible to assist with the efficient running of thedepartment in line with Hyatt International's CorporateStrategies and brand standards, whilst meeting employee, guest andowner expectations.The Reservations Agent isresponsible to assist the Director of Reservations in managing theReservations Department and work closely with Sales...

  • Reservations Agent

    2 weeks ago


    Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full time

    The Core Agent is responsible for providing general information about the hotel and assisting callers.Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.Processes reservations from the sales office, other hotel departments, and travel agents.Knows the type of rooms available as well as their location and...

  • Reservation Agent

    7 days ago


    Dubai, United Arab Emirates Almaraseem Holiday Homes & Tourism Full time

    **PLEASE CHECK THE JOB DESCRIPTION FIRST BEFORE APPLYING** - 2-3 Experience in Travel and Tourism Industry / Hotel Reservation Booking in UAE is a must. - We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions,...

  • Reservation Agent

    1 day ago


    Dubai, United Arab Emirates Grand Excelsior Hotel Full time

    Processes reservations by mail, telephone or central reservation systems referral. - Processes reservations from the sales office, other hotel departments, and travel agents. - Knows the type of rooms available as well as their location and layout. - Knows the selling status, rates, and benefits of all packages plans. - Knows the credit policy of the hotel...


  • Dubai, United Arab Emirates SWOT Hospitality Full time

    Swot Hospitality is looking for a detail-oriented restaurant reservation agent to assist our guests with their restaurant reservation needs. You will provide various planning and booking services, including answering guests' questions, making suggestions, providing restaurant details and dress codes, and taking all the necessary information to complete...