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Department Administrator

3 months ago

Abu Dhabi, United Arab Emirates Cleveland Clinic Abu Dhabi Full time
  • Designs, Develops policies, procedures, and process flows
  • Proactively identifies risks and opportunities, subsequently developing actions plans to ensure quality services
  • Implements various patient experience initiatives
  • Creation and management of ambulatory scheduling rules

PRIMARY JOB DUTIES AND RESPONSIBILITIES

  • Directs and manages projects as assigned by leadership.
  • Manages day to day operational support to Institutes & Departments
  • Manages the institute/department operational and overall business activities.
  • Supports the application of CCAD operating procedures and communicates with management to ensure understanding and compliance with policies/procedures.
  • Manages the selection and placement of new employees, performance evaluations and corrective actions.
  • Interprets and communicates policies/procedures and communicates relevant changes.
  • Manages departmental operating budgets and monitors cost variances.
  • Identifies and leads key departmental cost management initiatives to achieve quantified results.
  • Develops strong understanding and co-leads the direction/monitoring of the revenue cycle for the department billing and reimbursement.
  • Manages operational areas, identifies risks and drives improvement opportunities in key areas including patient access, patient experience, service line cost management, quality management, employee engagement and other departmental functions that support the overall institute performance.
  • Implements strategic initiatives within the department including institute growth strategies, new practice acquisitions and marketing plans.
  • Other duties as assigned.