Renewal Contract Manager

3 weeks ago


Dubai, United Arab Emirates Trigenx, LLC Full time


In this role, you’ll get to:

  • Negotiate value-driven renewals and contract changes while ensuring a superb customer experience
  • Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams
  • Work collaboratively with customers and internal stakeholders to grow accounts and drive incremental opportunities
  • Collaborate with Sales Representatives, Customer Success Managers, and Management to execute the contract renewal process and ensure a positive experience for the customer
  • Establish cooperative working relationships with customers
  • Lead forecasting discussions and pipeline reviews with internal colleagues
  • Contribute to the growth of the Contract Management Organization by providing feedback and piloting new processes and playbooks
  • You'll learn how a variety of businesses operate, what challenges they face on a daily basis, and how technology can dramatically improve their businesses and employees' lives

We are looking for people who:

  • Possess sales or negotiation experience
  • Are passionate about creating a great customer experience
  • Solve problems with curiosity and creativity
  • Seek to understand multiple perspectives in a situation
  • Show clear communication skills with the ability to effectively lead a conversation
  • Possess prioritization and organizational skills with attention to detail
  • Embrace a dynamic and motivating environment
  • Invest in relationships with customers and colleagues
  • Contribute to a positive team environment of equality and inclusion


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