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Renewals Coordinator
2 weeks ago
**Job Designation: Renewals Coordinator**
**Company: Shuraa Tax and Accounting**
**Job Brief**: Shuraa tax is one of the leading tax consultancies here in UAE. We are currently seeking for a renewals coordinator to join us onboard.
The responsibilities include handling various documentations and KYC screenings for the clientele. To excel in this role, you should have basic knowledge about KYC processes along with an excellent analytical and observational skills.
**Responsibilities**:
- To make and receive customer calls whose accounts are due for renewal.
- Supporting the collections to facilitate renewals and ensuring that any queries/issues are resolved over the telephone and payment is received prior to the contract due date.
- To follow up and remind the clients on the contract expiration date.
- Ensuring the customers are aware of the escalation process.
- Maintaining a record of all the installment payments of the clientele.
- Assuring top quality after Sales Service.
- Follow up on Clients that require services on priority.
**Job Requirement**:
- Must have a degree in commerce, accounting, or a related field.
- Strong analytical skills and attention to detail is critical to ensuring accuracy and compliance with regulatory requirements.
- Being able to work effectively in a team.
- The ability to assess situations and propose effective solutions is valuable.
- Relevant experience in banking, financial services, or compliance roles can be an advantage
**Experience**:
- renewals: 1 year (required)
Ability to Commute:
- Dubai (preferred)
Ability to Relocate:
- Dubai: Relocate before starting work (preferred)
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