Guest Relations Manager

We are seeking an experienced and customer-focused individual to join our team as a Guest Relations Manager. As a Guest Relations Manager, you will be the face of our establishment, responsible for ensuring that our guests have an exceptional and memorable experience. You will lead a team of guest relations staff and work closely with various departments to...

The Guest Relations Manager is the first point of contact for guests upon arrival. They greet guests, welcome them to the hotel and check them in.The GRM is responsible for resolving any guest complaints that arise during their stay. They listen to the guest's concerns and work to find a resolution that meets the guest's needs.They are responsible...

**Position Purpose** Ensure that the hostesses are carrying out their assigned duties effectively. Make sure that the guests are being greeted well and that they are being attended promptly and are being offered the best possible services. Responsible for providing high end level support and information to the guests and is responsible for handling the...

**Responsibilities**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction. - Respond to guests needs and anticipate their unstated ones. - Expect and react promptly to guests’ requirements and inquires. - Actively listen and resolve guests’ complaints. - Oversee...

Manager, Guest Relations (7961) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our...

Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi,...

Ensuring all hostesses provide a warm welcome and a fond farewell to each guest. - Answering incoming calls, booking reservations, and providing appropriate service as per Chalet Berezka standards. - Answering phone calls with knowledge of the operation of the restaurant and directing the guests as needed. - Relating diplomatically and courteously with...

**KEY DUTIES AND RESPONSIBILITIES** - To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. - To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. - To oversee...

As Guest Relations Assistant Manager, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Assistant Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist...

Company Description Anantara Downtown Dubai Hotel invites you to an elegant sanctuary at the centre of the UAE’s most dynamic city. Choose iconic cityscape and Burj Khalifa views from spacious modern rooms and suites just moments from Dubai Mall, Dubai Fountain, Dubai Opera, and the impressive tower itself. Choose complete convenience for easy exploration...

Must be British native. Guest Relations Manager duties and responsibilities - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction - Respond to guests needs and anticipate their unstated ones - Expect and react promptly to guests’ requirements and inquires - Actively...

As Guest Relations Assistant Manager, youwill support the needs of VIP Guests and inform other Team Membersof VIP needs in order to ensure an exceptional Guest experience. AGuest Relations Assistant Manager is responsible for managing thefirst impressions of our Guests and, therefore, must perform thefollowing tasks to the highest standards:Assist Guest...

VISA, Apartment, Health insurance, Transportation costs COVERED. We are looking for an outstanding Guest Relations Manager who is passionate about turning moments into memories for our guests and ensuring that they have an exceptional guest experience. Guest Relations Manager duties and responsibilities - Respond to any questions, needs and desires of...

Assist the Guest Relations Manager in managing and supervising the Guest Relations team.Provide guidance and support to the Guest Relations team members, ensuring excellent customer service.Handle guest inquiries, requests, and complaints, resolving them in a professional and timely manner.Coordinate and oversee the check-in and check-out processes, ensuring...

The job posting is outdated and position may be filledResponsibilities:• To ensure kids arrival experience implementation for every single VIP• To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests• To ensure, that each guest is escorted by doorman to the reception desk...

The job posting is outdated and position may be filled Responsibilities:• To ensure kids arrival experience implementation for every single VIP• To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests• To ensure, that each guest is escorted by doorman to the reception...

Job DescriptionTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESLive and project the goal, philosophy, vision, mission and core values of the company.Adheres to company grooming standards at all time.Is a continual source of information, help and assistance to all guests.Prepares the weekly duty...

QualificationsAt least a Bachelor`s Degree or vocational diploma.  Experience: At least 7 years of experience in the industry following theoretical education.  Foreign Language: Sufficient level of English to communicate with guests and employees.  Courses and Training: Prior attendance in seminars and trainings in the related field.  Computer...

Job Description The Position To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES & RESPONSIBILITIES Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standards at all time. Is a continual source of information, help and assistance to...

Perform other duties and responsibilities as assigned by the Guest Relations Manager or Assistant Front Office Manager.Represent the Guest Relations Manager in his/her absence.Know the standards and put them into practice in his daily work, thus actively pursuing the hotel’s objectives.Supervise the order and cleanliness of the department and lobby....