Guest Relations Manager

The Guest Relations Manager is the first point of contact for guests upon arrival. They greet guests, welcome them to the hotel and check them in.The GRM is responsible for resolving any guest complaints that arise during their stay. They listen to the guest's concerns and work to find a resolution that meets the guest's needs.They are responsible...

Guest Relations Manager At Hilton Dubai Palm Jumeirah, a Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team...

**Position Purpose** Ensure that the hostesses are carrying out their assigned duties effectively. Make sure that the guests are being greeted well and that they are being attended promptly and are being offered the best possible services. Responsible for providing high end level support and information to the guests and is responsible for handling the...

**Job Number** 23072179 **Job Category** Rooms & Guest Services Operations **Location** The Dubai EDITION, Dubai Fountain Street Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations,...

**KEY DUTIES AND RESPONSIBILITIES** - To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. - To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties. - To oversee...

As Guest Relations Assistant Manager, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Assistant Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist...

As Guest Relations Assistant Manager, youwill support the needs of VIP Guests and inform other Team Membersof VIP needs in order to ensure an exceptional Guest experience. AGuest Relations Assistant Manager is responsible for managing thefirst impressions of our Guests and, therefore, must perform thefollowing tasks to the highest standards:Assist Guest...

Assist the Guest Relations Manager in managing and supervising the Guest Relations team.Provide guidance and support to the Guest Relations team members, ensuring excellent customer service.Handle guest inquiries, requests, and complaints, resolving them in a professional and timely manner.Coordinate and oversee the check-in and check-out processes, ensuring...

Urgently looking for an amazing Female Guest relations Manager for a stunning restaurant for an awesome new project based in Saudi. Salary is SAR10,000 per month + accommodation + transport + visa + ticket + meals + health insurance. Send your Cv today to be part of this exciting new adventure! Pay: AED10,000.00 - AED10,001.00 per month

**Position**: Guest Relations Agent (Full time #538760) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - Help the Assistant Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. - Help the Assistant Guest Relations Manager to meet and...

**Company Description** A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. **KEY ROLES & RESPONSIBILITIES** -...

The job posting is outdated and position may be filledResponsibilities:• To ensure kids arrival experience implementation for every single VIP• To ensure all guests are contacted for courtesy on daily basis and to contact personally, VIP, special attention, and complaint guests• To ensure, that each guest is escorted by doorman to the reception desk...

**Position**: Guest Relations Agent (Full time #536017) **Property / Office**: Mandarin Oriental Jumeira, Dubai **Location**: Dubai, United Arab Emirates **Responsibilities**: - Help the Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. - Help the Guest Relations Manager to meet and greet guests. -...

Company Description A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. **Job Description**: **PURPOSE OF POSITION** To oversee and direct all aspects of Guest Relations to maximize guest...

Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure - Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service - Meet and greet VIP guests personally - Liaise closely with Concierge, Butler and Raffles Inc for Hotel...

QualificationsAt least a Bachelor`s Degree or vocational diploma.  Experience: At least 7 years of experience in the industry following theoretical education.  Foreign Language: Sufficient level of English to communicate with guests and employees.  Courses and Training: Prior attendance in seminars and trainings in the related field.  Computer...

Perform other duties and responsibilities as assigned by the Guest Relations Manager or Assistant Front Office Manager.Represent the Guest Relations Manager in his/her absence.Know the standards and put them into practice in his daily work, thus actively pursuing the hotel’s objectives.Supervise the order and cleanliness of the department and lobby....

As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues...

**Responsibilities**: - Greet guests upon arrival and provide a warm welcome to the hotel. - Assist with check-in and check-out procedures, including room assignment, luggage handling, and billing. - Act as a liaison between guests and other departments, including housekeeping, food and beverage, and maintenance. - Address and resolve guest inquiries and...

**Job Number** 23106998 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is...