Guest Relations Manager

3 weeks ago


Dubai, United Arab Emirates Sexy Fish Dubai - Management Full time

Sexy Fish Dubai is a luxurious dining and entertainment destination located in the heart of the vibrant DIFC scene. Inspired by its iconic London counterpart, Sexy Fish Dubai offers an exquisite fusion of innovative cocktails, world-class cuisine, and captivating ambiance. Our food takes its inspiration from Asian cuisine, with a focus on Japan - sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. As we prepare to redefine Dubai's nightlife experience, we are seeking passionate and skilled individuals to join and be part of the one of the most anticipated Openings of 2024

We are currently seeking an accomplished and service-oriented Guest Relations Manager to join our team. As the Guest Relations Manager, you will play a pivotal role in ensuring exceptional guest experiences, managing reservations, and handling inquiries with a focus on customer satisfaction. If you have a passion for hospitality, strong interpersonal skills, and a commitment to delivering outstanding service, we invite you to be a key influencer at our restaurant.

Key Responsibilities:

- Oversee the reservations and guest services team to ensure smooth operations.
- Manage and coordinate reservations, optimizing seating arrangements and guest flow.
- Handle guest inquiries and concerns with professionalism and prompt resolution.
- Proactively engage with guests to gather feedback and ensure satisfaction.
- Collaborate with the management team to organize and execute special events and promotions.
- Monitor reservation systems and assist in managing guest databases.
- Contribute to maintaining a positive and inclusive atmosphere for both guests and staff.

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
- We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged._

INDMANAGE



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