Senior IT Helpdesk Service Desk Support

A new role Senior ITHelpdesk SupportAnalyst interested in working ina standalone role working in a quite demanding work environment.You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directlyto the Regional Technology Manager with direct interaction withother IT support team members you...

Technical Support Position OverviewThis position involves providing technical assistance to users within the organization.Key Responsibilities:Install, inspect, and repair computer equipment as needed.Maintain the Group's active directory with up-to-date information.Configure software packages, perform maintenance tasks, and troubleshoot any issues that...

IT Helpdesk Engineer Job Description: Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email. Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when required....

IT Helpdesk EngineerJob Description:Provide first and second line technical support, answering user queries relating to hardware and software problems, via desk visit, phone and email.Answer and log all service desk calls that are received via desk visit, telephone and email in a timely manner, escalating any issues to third line support when...

IT Helpdesk (Outsourced)Emirates Investment Authority, Abu Dhabi, United Arab EmiratesPosted: 10 days ago • Type: Permanent • Salary: CompetitiveResponsibilities:Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises.Ensure ongoing and consistent...

Overview Seeking a dynamic, excellence-driven, and client-focused IT Service Desk Manager, to lead and oversee the optimal functioning of Core42's Service Desk, providing top-tier IT support, outstanding customer care, expert technical assistance, and timely issue resolution... Seeking a dynamic, excellence-driven, and client-focused IT Service Desk...

About the Role:We are seeking a talented IT Service Desk Agent to join our team at Parsons. As an IT Service Desk Agent, you will be responsible for providing technical support and assistance to our end-users.Key Responsibilities:Providing technical assistance and resolving issues related to Parsons' hardware, software, and peripherals.Collaborating with...

In a world of possibilities, pursue one with endless opportunities. Imagine NextWhen it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

Job Description Telephone Handling & Help Desk (CAFM) Answer inbound calls and log them on CAFM. Make outbound calls to process customer complaints. Maintain helpdesk-related documents. Ensure smooth coordination between help desk and operations. Maintain knowledge of helpdesk policies and procedures. Achieve key performance indicators (KPIs) and...

Job DescriptionA new role as Senior IT Helpdesk Support Analyst is available for a demanding work environment. The successful candidate will primarily be responsible for providing desktop support, both remote and onsite, to all employees in the UAE.Exceptional telephone and email support to users.Distribute tickets and requests of users and manage escalation...

In a world of possibilities, pursue one with endless opportunities. Imagine NextWhen it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next,...

We have an urgent requirement for IT Helpdesk Support - technical support to 1000+ end users is required for one of our clients in Abu Dhabi, UAE.Strong Experience of technical support to 1000+ end users is a must for this role.Strong Experience in troubleshooting and resolving hardware faults, specifically business models from HP, Dell, and Lenovo.Strong...

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1 issues, ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional.The Support Engineer is responsible for the ongoing support of systems and hardware peripherals, providing client support and working...

TAT IT Technologies has an exciting opportunity for a Network and Hardware Engineer - Helpdesk to join our team in Abu Dhabi, UAE.Job DescriptionWe are seeking a skilled engineer to provide technical support to 1000+ end users, resolving incidents and service requests assigned to the IT Field Support team through the ITSM system, as per ITIL v3 standards.The...

The IT Helpdesk Support is responsible forproviding enduser support related to all Level 1. ensuring that theperformance and availability of the IT Network Infrastructure atthe site is healthy and always functionalSupportEngineer and same is maintained to the highest standard withmaximum levels of productivity and efficiency. Support Engineer isresponsible...

About the RoleWe are seeking a highly motivated Customer Support Supervisor to join our team at United Arab Emirates University. The successful candidate will be responsible for overseeing the development and implementation of effective help desk operations, including analyzing performance metrics, identifying areas for improvement, and devising solutions to...

About UsWe are innovators, committed to redesigning and improving public services. Our mission is to bring national visions to life, making a positive impact on society through our services.Your RoleThis is a great opportunity to join our team and provide world-class customer service in one of our airport contracts. You will work closely with a large and...

Key ResponsibilitiesThe Customer Support Supervisor will be responsible for leading a team of help desk staff to ensure efficient request handling and escalation, developing and implementing policies and procedures to ensure high levels of productivity and quality, providing training and support to help desk staff to maintain high levels of productivity and...

Dicetek LLC is hiring an IT Helpdesk Engineer to provide top-notch technical support to our users. As an L1 End-User Support Engineer, you will be responsible for resolving technical issues related to desktops, laptops, printers, and mobile devices.About the RoleThis is a fantastic opportunity to work with a talented team and contribute to the success of our...

We are seeking an experienced Helpdesk Specialist to join our team at Serco. The successful candidate will provide technical support to our clients and internal stakeholders, resolving technical issues and implementing solutions as required.Key Responsibilities:Provide first-level technical support to clients and internal stakeholders via phone, email, and...