IT Helpdesk Support

About the JobWe are seeking a talented IT Helpdesk Professional to join our Sundus team. As an IT Helpdesk Professional, you will be responsible for delivering exceptional support to our customers by resolving technical issues related to hardware, software, and networking.Key Responsibilities:User Support & Incident Detection:Provide initial support for...

A new role Senior ITHelpdesk SupportAnalyst interested in working ina standalone role working in a quite demanding work environment.You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directlyto the Regional Technology Manager with direct interaction withother IT support team members you...

A new role Senior ITHelpdesk SupportAnalyst interested in working ina standalone role working in a quite demanding work environment.You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directlyto the Regional Technology Manager with direct interaction withother IT support team members you...

Job Description: Provide L1 & L2 level technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users. Coordinate with IT Helpdesk to resolve user hardware/software issues on desktops/laptops. Resolve problems related to network printers and escalated major printer issues....

About the RoleTelephone Handling & Help Desk (CAFM)We are seeking a skilled Technical Support Specialist to join our team at Six Marine W.L.L. as a Help Desk Operator.Your primary responsibility will be to answer inbound calls and log them on our CAFM system.You will also make outbound calls to process customer complaints, maintain helpdesk-related...

Liaise with Specialist - IT Helpdesk to understand end-users' requests and needs.Consult with end users to determine hardware, software or system issues.Diagnose and resolve end-users' workstation and/or mobile device hardware and software issues in a timely, effective and efficient manner.Support users in Central Services with the installation and upgrading...

Job DescriptionRoles & ResponsibilitiesProvidetechnical support for software applications, ensuring optimalperformance and troubleshooting issues. Work with platforms likeOracle and SAP to maintain application health and resolve problemsefficiently.Desired Candidate ProfileEmirati (UAE), AnyNationalityBachelor of Technology/Engineering(Computers), Bachelorof...

Job DescriptionRoles & ResponsibilitiesProvidetechnical support for software applications, ensuring optimalperformance and troubleshooting issues. Work with platforms likeOracle and SAP to maintain application health and resolve problemsefficiently.Desired Candidate ProfileEmirati (UAE), AnyNationalityBachelor of Technology/Engineering(Computers), Bachelorof...

Roles & ResponsibilitiesJob Description :1. ITIL –Incident/Problem/Change Management2. SLA – P1/P2/P3/P43. Experienceon ITSM Tools4. Working experiences on Asset Management5.Experience of Operating System install, configure.6. Should able toresolve issues related to Email/Teams/Outlook/Zoom?7. HandleTroubleshoot Queries8. Handling Wifi issues9. What...

Roles & ResponsibilitiesJob Description :1. ITIL –Incident/Problem/Change Management2. SLA – P1/P2/P3/P43. Experienceon ITSM Tools4. Working experiences on Asset Management5.Experience of Operating System install, configure.6. Should able toresolve issues related to Email/Teams/Outlook/Zoom?7. HandleTroubleshoot Queries8. Handling Wifi issues9. What...

Roles & ResponsibilitiesJob Description :1. ITIL –Incident/Problem/Change Management2. SLA – P1/P2/P3/P43. Experienceon ITSM Tools4. Working experiences on Asset Management5.Experience of Operating System install, configure.6. Should able toresolve issues related to Email/Teams/Outlook/Zoom?7. HandleTroubleshoot Queries8. Handling Wifi issues9. What...

Job DescriptionSundus is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers by troubleshooting and resolving technical issues related to hardware, software, and networking.Key Responsibilities:User Support & Incident...

About the RoleTAT IT Technologies is looking for an Implementation Support Expert to join our team in Abu Dhabi. This role involves providing implementation and production support for wealth management systems and trading platforms.Responsibilities:Implement and support wealth management systems and trading platforms.Assist in troubleshooting complex...

Location - Abu DhabiKey Responsibilities User Support & Incident Detection: Provide initial support for issues related to desktops, laptops, printers, and mobile devices.Use tools like Nexthink to monitor and analyze endpoint performance and user experience.Escalate unresolved or complex issues to L2 teams through ServiceNow. Hardware & Software...

Role: Business Application Support Officer Location: Abu Dhabi Role Purpose: To act as an Operations and Technology professional, maintaining the trading platform and clients' channels, supporting team members to resolve all IT related issues with full cooperation & coordination with Information Technology Department (ITD), to act as primary BCP, UAT and...

We Are HiringJoin Our Team as a Product Support Engineer inAbu Dhabi Are you an experiencedProduct Support Engineer with a strongbackground in the Banking and Financial domainsIf you have 5 years of handson coding experiencewe want to hear from you Job Title:Product Support Engineer Location: Abu DhabiKey Responsibilities:Provide technical and functional...

Roles and responsibilitiesWe are hiring an L1 End-User SupportEngineer to provide first-level support for technical issues facedby users. The ideal candidate should have experience introubleshooting hardware, software, and networking issues, and befamiliar with key support tools like SolarWinds, Dynatrace,ServiceNow, and Nexthink.KeyResponsibilitiesUser...

Roles and responsibilities We are hiring an L1 End-User SupportEngineer to provide first-level support for technical issues facedby users. The ideal candidate should have experience introubleshooting hardware, software, and networking issues, and befamiliar with key support tools like SolarWinds, Dynatrace,ServiceNow, and Nexthink.KeyResponsibilities User...

We Are Hiring IT Support Engineer(Windows 11 Upgrade) Are you an ITSupport Engineer with handson experience in Windows 11upgrades system imaging and software deployment We havean exciting onsite opportunity in Abu Dhabi forimmediate joiners Position:IT Support Engineer (Windows 11 Upgrade)Location: Onsite Abu DhabiExperience: 5 yearsAvailability: Immediate...

We Are Hiring IT Support Engineer(Windows 11 Upgrade) Are you an ITSupport Engineer with handson experience in Windows 11upgrades system imaging and software deployment We havean exciting onsite opportunity in Abu Dhabi forimmediate joiners Position:IT Support Engineer (Windows 11 Upgrade) Location: Onsite Abu DhabiExperience: 5 yearsAvailability: ...