IT Helpdesk Support

The IT Helpdesk Support is responsible for providing end-user support related to all Level 1 issues, ensuring that the performance and availability of the IT Network Infrastructure at the site is healthy and always functional.The Support Engineer is responsible for the ongoing support of systems and hardware peripherals, providing client support and working...

The IT Helpdesk Support is responsible forproviding enduser support related to all Level 1. ensuring that theperformance and availability of the IT Network Infrastructure atthe site is healthy and always functionalSupportEngineer and same is maintained to the highest standard withmaximum levels of productivity and efficiency. Support Engineer isresponsible...

The IT Helpdesk Support is responsible forproviding enduser support related to all Level 1. ensuring that theperformance and availability of the IT Network Infrastructure atthe site is healthy and always functional SupportEngineer and same is maintained to the highest standard withmaximum levels of productivity and efficiency. Support Engineer isresponsible...

TAT IT Technologies has an exciting opportunity for a Network and Hardware Engineer - Helpdesk to join our team in Abu Dhabi, UAE.Job DescriptionWe are seeking a skilled engineer to provide technical support to 1000+ end users, resolving incidents and service requests assigned to the IT Field Support team through the ITSM system, as per ITIL v3 standards.The...

A new role Senior IT Helpdesk Support Analyst interested in working in a standalone role in a demanding work environment. You will primarily be responsible for providing desktop support, both remote and onsite, to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team members, you...

About the Role:This is an exciting opportunity to join our team as a Helpdesk and Customer Service Professional. In this role, you will be responsible for providing top-notch support to students, faculty, and staff via phone, email, and chat. Your primary objective will be to resolve issues efficiently, effectively, and professionally.To excel in this...

A new role Senior IT Helpdesk Support Analyst interested in working in a standalone role working in a quite demanding work environment. You will primarily be responsible for providing desk stop support remote and onsite to all employees in the UAE. Reporting directly to the Regional Technology Manager with direct interaction with other IT support team...

A new role Senior ITHelpdesk SupportAnalyst interested in working ina standalone role working in a quite demanding work environment.You will primarily be responsible for providing desk stop supportremote and onsite to all employees in the UAE. Reporting directlyto the Regional Technology Manager with direct interaction withother IT support team members you...

Job Description: Provide L1 & L2 level technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users. Coordinate with IT Helpdesk to resolve user hardware/software issues on desktops/laptops. Resolve problems related to network printers and escalated major printer issues....

Key Responsibilities: Platform Support: Understand and support the software platform. Provide technical assistance and troubleshooting for users. Content Support: Update and maintain Arabic content on the platform. Ensure content accuracy and relevance. Stakeholder Training: Train various stakeholders on the software platform. Develop...

Liaise with Specialist - IT Helpdesk to understand end-users' requests and needs.Consult with end users to determine hardware, software or system issues.Diagnose and resolve end-users' workstation and/or mobile device hardware and software issues in a timely, effective and efficient manner.Support users in Central Services with the installation and upgrading...

Job DescriptionRoles & ResponsibilitiesProvidetechnical support for software applications, ensuring optimalperformance and troubleshooting issues. Work with platforms likeOracle and SAP to maintain application health and resolve problemsefficiently.Desired Candidate ProfileEmirati (UAE), AnyNationalityBachelor of Technology/Engineering(Computers), Bachelorof...

Job Description Roles & Responsibilities: Provide technical support for software applications, ensuring optimal performance and troubleshooting issues. Work with platforms like Oracle and SAP to maintain application health and resolve problems efficiently. Desired Candidate Profile: Emirati (UAE), Any Nationality Bachelor of...

RequirementsTo be considered for this role, you must meet the following requirements:A degree holder in IT with ITIL certification.At least 5 years of relevant experience.Experience working in a large multicultural professional work environment; previous/current work experience in a law firm would be an advantage.Exceptional ability to provide technical...

Job DescriptionA new role as Senior IT Helpdesk Support Analyst is available for a demanding work environment. The successful candidate will primarily be responsible for providing desktop support, both remote and onsite, to all employees in the UAE.Exceptional telephone and email support to users.Distribute tickets and requests of users and manage escalation...

The Ghobash Group's IT Helpdesk Support role is designed to provide end-user support related to all Level 1 issues. This involves ensuring the performance and availability of the IT Network Infrastructure at the site is healthy and always functional.Responsibilities:Providing first-line support to users encountering technical issues.Diagnosing and resolving...

Key ResponsibilitiesThe Customer Support Supervisor will be responsible for leading a team of help desk staff to ensure efficient request handling and escalation, developing and implementing policies and procedures to ensure high levels of productivity and quality, providing training and support to help desk staff to maintain high levels of productivity and...

The Ghobash Group is seeking a Network Operations Engineer to join our team. This role will involve designing, deploying, maintaining, and improving IT service delivery processes within corporate guidelines.Key Responsibilities:Designing and implementing IT service delivery processes.Deploying and maintaining IT systems and infrastructure.Ensuring the smooth...

Job description / RoleEmployment: Full Time• Provide first-line technical support for AMOS and other ICT systems.• Troubleshoot and resolve hardware, software, and network issues.• Manage ticketing systems and ensure timely resolution of user requests.• Install, configure, and maintain IT equipment and software.• Provide remote and on-site support...

Job DescriptionWe are seeking a skilled Telephone Support Specialist to join our team at Royal Swiss Auto Services L.L.C. As a key member of our Helpdesk, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.Key Responsibilities:Provide timely and effective resolutions to customer inquiries and issues.Use...