Fleet Sales Executive

3 days ago

Dubai, Dubai, United Arab Emirates Al Naboodah Company Full time
Roles and responsibilities


• Achieve or exceed allocated sales targets for TANK Fleet Sales.


• Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.


• Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts.


• Constantly improve and update knowledge of product range, features and benefits.


• Maintain awareness of the automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques, and customer handling skills.


• Be able to handle bulk purchase deals, contracts, rent a car & SME deals, government & semi-government tenders, and banking solutions.


• Follow up with prospective buyers, including telephone enquiries, showroom walk-ins, and field visits to existing and new business clients.


• Ability to problem-solve and ultimately deliver sales results within set timeframes.

The ideal candidate will have the following experience:


• University or higher Diploma is the minimum acceptable education level.


• Demonstrable experience within the Automotive Industry. Knowledge for Light Commercial Vehicles sales will be an advantage. Candidates with experience of Chinese brands (VW, Skoda, Renault, Citroen, Fiat preferred).


• Excellent communication and sales ability.


• Proactive, hardworking, motivated approach.


• Fluency in English communication. Fluency in Arabic will be an added advantage.


• Candidate must possess a UAE driving License.


• Good team player, experienced in a professional, high-pressure working environment.


• An understanding of IT systems would be advantageous, and experience with MS Office is essential.

Desired candidate profile

1. Sales Skills

  • Persuasion and Negotiation: Ability to persuade customers and negotiate pricing and terms, especially when handling bulk vehicle purchases.
  • Relationship Building: Developing long-term relationships with key decision-makers in organizations and companies, providing them with customized sales solutions.
  • Closing Sales: Skilled at closing deals, handling objections, and ensuring customer satisfaction throughout the sales process.

2. Product Knowledge

  • Vehicle Specifications: In-depth knowledge of the vehicles on offer, including their specifications, benefits, and suitability for fleet purposes (e.g., commercial vehicles, vans, trucks, or specialized vehicles).
  • Market Trends: Awareness of industry trends, such as electric vehicles (EVs) or fuel-efficient options, and how they affect fleet purchasing decisions.
  • Customization Options: Understanding the various customization options (e.g., vehicle color, add-ons, and modifications) and being able to present these to customers based on their needs.

3. Customer Service

  • Account Management: Serving as the point of contact for fleet customers, handling their inquiries, and ensuring their needs are met throughout the sales process and beyond.
  • Problem-Solving: Addressing customer concerns, offering solutions for fleet-related issues, and ensuring a smooth purchase and delivery process.
  • After-Sales Support: Maintaining contact with clients after the sale to provide support with maintenance, servicing, and other post-purchase needs.

4. Negotiation and Contract Management

  • Pricing Strategies: Setting competitive and attractive pricing models, offering bulk discounts, or other incentives to secure fleet deals.
  • Contract Development: Assisting with the preparation and negotiation of contracts, including terms, delivery timelines, and financing options.
  • Financing Solutions: Offering financing options that suit the customer's budget and operational needs, such as lease agreements, credit terms, or financing packages.

5. Market Research

  • Competitive Analysis: Monitoring competitors' fleet offerings and staying updated on market conditions to tailor sales pitches and offers.
  • Industry Insights: Understanding the specific needs of various industries (e.g., logistics, government, delivery companies) to offer fleet solutions that address their unique challenges.
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