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Sales Executive

1 week ago

Dubai, Dubai, United Arab Emirates Al Naboodah company Full time
Roles and responsibilities
  • Visits customers/potential customers in the field to sell products, follow up on previous sales calls.
  • Prepares Daily Call Report and Weekly Hot Prospect Sheet for submission to the Sales Manager.
  • Responsible for effective coverage of the assigned territory.
  • Responsible for achieving agreed sales targets.
  • Conducts demos, road-shows etc. in coordination with the Sales Manager.
  • Prepares tenders, quotations and replies to inquiries in consultation with Sales Manager / GM.
  • Coordinates with Service Center and Parts for effective customer care.
  • Responsible for ensuring proper coordination for delivery of vehicle/equipment.
  • Follows the quality assurance procedures.
  • Carries out any additional tasks assigned (in line with qualifications and ability) by the Sales Manager

Minimum Qualifications & Experience:

Degree/Diploma in Mechanical or Automotive Engineering. Min 2 Years Fleet sales experience , Commercial vehicle experience added advantage

Sales, negotiation, and communication skills.

Capable to work in target-driven & fast-paced dealership environment

Computer literate.

UAE Driving license is a must.

1. Sales Skills

  • Persuasion and Negotiation: Ability to persuade customers and negotiate pricing and terms, especially when handling bulk vehicle purchases.
  • Relationship Building: Developing long-term relationships with key decision-makers in organizations and companies, providing them with customized sales solutions.
  • Closing Sales: Skilled at closing deals, handling objections, and ensuring customer satisfaction throughout the sales process.

2. Product Knowledge

  • Vehicle Specifications: In-depth knowledge of the vehicles on offer, including their specifications, benefits, and suitability for fleet purposes (e.g., commercial vehicles, vans, trucks, or specialized vehicles).
  • Market Trends: Awareness of industry trends, such as electric vehicles (EVs) or fuel-efficient options, and how they affect fleet purchasing decisions.
  • Customization Options: Understanding the various customization options (e.g., vehicle color, add-ons, and modifications) and being able to present these to customers based on their needs.

3. Customer Service

  • Account Management: Serving as the point of contact for fleet customers, handling their inquiries, and ensuring their needs are met throughout the sales process and beyond.
  • Problem-Solving: Addressing customer concerns, offering solutions for fleet-related issues, and ensuring a smooth purchase and delivery process.
  • After-Sales Support: Maintaining contact with clients after the sale to provide support with maintenance, servicing, and other post-purchase needs.

4. Negotiation and Contract Management

  • Pricing Strategies: Setting competitive and attractive pricing models, offering bulk discounts, or other incentives to secure fleet deals.
  • Contract Development: Assisting with the preparation and negotiation of contracts, including terms, delivery timelines, and financing options.
  • Financing Solutions: Offering financing options that suit the customer's budget and operational needs, such as lease agreements, credit terms, or financing packages.

5. Market Research

  • Competitive Analysis: Monitoring competitors' fleet offerings and staying updated on market conditions to tailor sales pitches and offers.
  • Industry Insights: Understanding the specific needs of various industries (e.g., logistics, government, delivery companies) to offer fleet solutions that address their unique challenges.
Desired candidate profile

  • Sales and Account Management:

    • Identify and target potential clients in need of fleet vehicles, such as large corporations, government agencies, or logistics companies.
    • Build and maintain relationships with existing fleet customers to ensure repeat business and ongoing customer satisfaction.
    • Prepare and deliver sales presentations, demonstrating the value of different vehicle options for fleet purposes.
    • Develop tailored proposals based on clients' specific vehicle requirements and business needs.

  • Understanding Client Needs:

    • Meet with clients to assess their fleet requirements, such as the number of vehicles, specific features, and performance needs.
    • Work closely with fleet managers, procurement officers, or senior decision-makers to understand their goals and challenges related to fleet management.
    • Recommend the best vehicle solutions based on the client's budget, operational needs, and goals, including factors such as vehicle efficiency, maintenance costs, and lifespan.

  • Negotiation and Contracting:

    • Negotiate vehicle prices, financing options, and delivery schedules with clients, ensuring they receive the best possible terms.
    • Coordinate the preparation of contracts, purchase orders, and other necessary documentation.
    • Provide advice on fleet management options, such as leasing, financing, or vehicle maintenance plans.

  • Maintaining Market Knowledge:

    • Stay informed about the latest industry trends, vehicle technologies, and competitor offerings to ensure you can provide customers with up-to-date information.
    • Regularly review competitor pricing and features to adjust your sales strategies and stay competitive in the market.
    • Monitor changes in vehicle regulations or standards that may impact fleet purchasing decisions.

  • Customer Support and After-Sales Service:

    • Provide ongoing support to clients after the sale, helping them with vehicle delivery, fleet maintenance, and managing warranties.
    • Assist clients with arranging servicing or repairs for their fleet vehicles and connect them to the appropriate departments for ongoing support.
    • Address any issues or complaints promptly and professionally to ensure customer satisfaction.

  • Sales Reporting and Administration:

    • Keep accurate records of sales activities, customer information, and follow-up actions using CRM tools.
    • Provide regular sales reports to management, tracking progress against sales targets and highlighting potential growth opportunities.
    • Maintain an up-to-date database of leads, sales opportunities, and accounts.