Guest Experience Agent Chinese Speaking
1 week ago
Job Description
PreviousGuest Relations experience in a luxury serviceenvironment
- Well spoken and attentionto highest grooming standards
- English and otherEuropean languages are an advantage
- Strongskills in using Microsoft Office and other systems (Outlook WordPowerpoint Excel Opera PMS Messagebox AnantaraApp)
- Required to workindependently.
- Able to balance work loadbetween administrative tasks and guest interaction on a luxurylevel (e.g. prearrival arrangements and guest communication arrivalamenity preparation coordinating special occasion experiencesreceiving guest feedback through direct contact and courtesy callsand more)
- Reporting to a Guest ExperienceManager and working closely with Butlers.
- Ableto support Reception tasks whenneeded.
Qualifications:
- College diplomain hotel management or related field
- Previousexperience in Front Office or GuestServices
- Luxury hotel experience ismust
- Good Communicationskills
- Experience with Front OfficeSystems
- Must be fluent in written and spoken inEnglish andChinese
AdditionalInformation :
Relocate toremote area
RemoteWork :
No
EmploymentType :
Fulltime
Key SkillsBilingual,LinuxAdministration,Documentation,LNG,Entry Level Finance
Experience: years
Vacancy: 1
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