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Guest Experience Specialist

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Millennium Hotels and Resorts MEA Full time
Join Our Team

As a Reservations Agent, you'll play a critical role in delivering memorable guest experiences, working closely with the front desk team to provide seamless check-in and check-out processes.

Responsibilities

Your key responsibilities will include:

  1. Managing guest inquiries and resolving issues promptly.
  2. Processing guest reservations, verifying details, and confirming bookings.
  3. Collaborating with colleagues to ensure accurate inventory management.
  4. Upselling and cross-selling hotel services to enhance guest experiences.
What We Offer

We're committed to supporting your growth and development, offering training programs, and opportunities for career advancement within our dynamic organization.