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Customer Experience Representative

1 week ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Hyatt Hotels Corporation Full time

We are seeking a highly skilled and customer-oriented Guest Services Officer - Spa Reception to join our team at Hyatt Hotels Corporation. This role is critical to delivering exceptional guest experiences and ensuring the smooth operation of the spa within the rooms division.

Key Responsibilities
  1. Provide exceptional service to our guests, meeting and exceeding their expectations at all times.
  2. Collaborate with the spa team to ensure seamless operations and excellent guest experiences.

The successful candidate will be a passionate and action-oriented individual with a minimum of 1 year of experience in hotel operations. They will possess excellent communication skills, fluency in English and one of Chinese, German, or Russian, and be located within the United Arab Emirates.

Qualifications
  1. Minimum 1 year of experience in hotel operations.
  2. Fluency in English and one of Chinese, German, or Russian.
  3. Excellent communication and interpersonal skills.
  4. Located within the United Arab Emirates.