Propositions Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates Zurich Insurance Full time

Job Summary- Zurich Middle East is part of Zurich Insurance Group, one of the world's largest and most experienced insurers.

Our mission is to help our local community understand and protect themselves from risk both locally and globally.- Reporting to Head of Propositions, the Propositions Manager will work with Proposition Specialists to collect ideas from all relevant sources and prioritize opportunities for proposition development with a particular focus on Group propositions.

Your role involves keeping abreast of functional plans to improve services or capabilities impacting customer experience (e.g. in claims handling, billing, policy admin etc); ensure that those improvements are designed with the customer in mind and create competitive advantage for Zurich.

You will also be required to engage with other departments such as Sales, Marketing, Legal in those efforts as required.


Job Accountabilities

As Propositions Manager, your role will involve:

  • Progress group proposition developments in the region through a combination of delivering existing plans and identifying new opportunities.
  • Consolidate proposition plans with input from Propositions and Pricing colleagues and other stakeholders; develop and manage a prioritised backlog of development plans.
  • Coordinate crossfunctional efforts to refresh, upgrade, transfer or develop new propositions and launch them in the market.
  • Identify winning proposition features or underlying approaches to build those features and leverage them across multiple regional geographies as applicable.
  • Apply, communicate and help to improve the Zurich Middle East Proposition Development Process tools, metrics and mindsets.
  • Drive postlaunch proposition performance reviews. Coordinate corrective actions in conjunction with functional colleagues.
  • Act as mentor for colleagues with less experience
  • Support Head of Propositions in managing functional responsibilities and representing the function internally and externally where required.

Job Qualifications

  • To be successful in this role, you will need:
  • Previous experience in Life Insurance industry
  • Effective communication skills
  • Committed team player with enthusiasm and drive
  • Ability to work independently when required and selfinitiate proposals
  • Customer oriented
  • Proactive
  • Problem solving skills
  • Good knowledge of market for group / corporate customer propositions
  • Ability to coordinate the development of proposition
  • Proven experience in proposition development strategy and management

Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that's what makes our team so great

Join us as we constantly explore new ways to protect our customers and the planet.

  • Location(s): AE
  • Dubai
  • Remote working: No
  • Schedule: Full Time
  • Recruiter name: Leigh Jeremy Jaye Santander

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