Loyalty Value Proposition And Projects Director Jobs In Dubai

1 week ago


Dubai, Dubai, United Arab Emirates Chalhoub Group Full time
Loyalty Value Proposition And Projects Director Jobs In DubaiJob Responsibilities:

Establish loyalty as a Chalhoub asset through the successful architect of the Loyalty programme in accordance with the market, customer and commercial expectations.

Minimise member friction and disruption 'wherever they are', with curated member journeys & SOP's. Consideration to digital and non-digital archetypes and journeys.

Lead the member voice and programme benchmarking agenda to ensure both customer and market are heard and represented within the business and during programme design.

Support in attracting new partners to MUSE through a unique and competitively placed proposition as well as technical solutionism and onboarding.


Job Requirements:


Loyalty programme experience across any industry of 8+ yearsExperience working for, or with customer enterprise technology, ideally including Loyalty Management systems and data sources.

Previously designed a programme set up to drive certain behaviours and certain outcomesCustomer obsessed
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