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Operations Executive

3 months ago


Dubai, Dubai, United Arab Emirates MyGolf Dubai Full time

We are seeking an Operations Executive to assist the Chief Operating Officer to oversee and facilitate the day-to-day operations of MyGolf Dubai.

The Operations Executive will play a critical role in ensuring the smooth functioning of the venue, delivering top-notch services to our members and guests, and maintaining the facility's high standards.

This position will require a strong mix of operational, administrative, and customer service skills.

Key Responsibilities:

-
Operations Support:

  • Ensure a smooth running of the venue operations, including Academy, F&B, and Marketing.
  • Manage and schedule team rosters, ensuring proper coverage of the operational areas.
  • Provide guidance and support to staff, ensuring they perform their roles effectively.
  • Suggest training needs and conduct trainings if required.
  • Ensure proper reporting and communication flow in the entire venue.
  • Assist the COO with adhoc tasks, as allocated.
-
Customer Service:

  • Provide excellent customer service to members and guests.
  • Handle inquiries, resolve issues, and address feedback in a professional and friendly manner.
-
Safety and Compliance:

  • Enforce safety protocols to ensure the safety and compliance with relevant regulations and standards.
-
Financial Management:

  • Assist in budget planning and control of expenses.
  • Monitor revenue generation and identify opportunities for growth.

Qualifications:

  • Bachelor's degree in business management, hospitality, or a related field (preferred).
  • 2+ years of experience in a similar role within the golf or sports industry.
  • Strong leadership and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of golf and recreational facility operations is a plus.
  • Proficiency in basic computer software for operations management.

Working Conditions:

  • This role involves working weekends and holidays, given the nature of the golf industry.
  • Physical activities such as walking, standing, and occasional lifting may be required.

Salary:
AED4, AED7,000.00 per month

Application Question(s):

  • Does the mentioned salary range match your expectations for the role?

Experience:

  • Operations (front desk/F&B/retail): 1 year (required)