Customer Service Assistant
3 weeks ago
Responsible for complete ExecutionActivities including but not limited to the following:
- Sound Leadership and Technical skillsin MV/LV, Protection and AutomationField
- Proven record to manage team of internaland external Project Managers, Project Engineers and DesignEngineering team
- PNL responsible for projectresults
- Responsible for the portfolio relatedto Retrofit & Upgradation projects, Service contracts,Spare parts.
- Assign and manage Field Servicestaff for large projects including planning and scheduling keepingthe productivity on track
- Ensure the deliveryand accuracy or revenues and other Financial related KPIs onmonthly and quarterly basis
- Project executionfrom hand over from Sales till closeout activities based on methodsand guidlines
- Ability to handle customer duringchallenging situations
- Monthly reporting ofoverall project status to internalmanagement
- Coordination with internal andexternal suppliers and factories
- NCC recordingand managing
- Risk evaluation and mitigationplans
- Responsible for Teamdevelopment
Your success isgrounded in:
- Bachelor’s Degree inElectrical / Electronic Engineering
- At least 15years of overall experience with min. 10 years of experience inleadership role
- Expert knowledge of protection& automation systems
- C-CategoryProject Manager. or PMP or IPMA certification is aplus
- Experience of project management withP&L responsibility in projectexecution
- Experience in turn-key projects withdirect interface to the customer/ public authorities/subcontractor
OtherSkills:
- Negotiationskills
- TeamPlayer
- Excellent communicationskills
- Leadership
- Initiative
- Resultdriven
Weoffer you
- 2to 3 days of mobile working per week as a globalstandard.
- Diverse and inclusiveculture.
- An environment where everyone canbring their whole self and feel a sense ofbelonging.
- the foundation to develop personallyand expertly.
- Great variety of learning& development opportunities
Desired candidate profile
LeadershipSkills: Ability to inspire, motivate, and guide teammembers toward achieving projectgoals.
ProjectManagement: Proficiency in planning, executing, andmonitoring projects, including resource allocation and timelinemanagement.
TechnicalExpertise: Strong understanding of the specificindustry and technical processes relevant to your projects (e.g.,construction, engineering,IT).
Problem-Solving:Ability to identify challenges quickly and develop effectivesolutions to keep projects ontrack.
CommunicationSkills: Excellent verbal and written communicationto facilitate collaboration within the team and withstakeholders.
ConflictResolution: Skills to manage and resolve conflictswithin the team or with external partieseffectively.
PerformanceManagement: Experience in setting performancemetrics, providing feedback, and conducting performance reviews forteammembers.
QualityAssurance: Ensuring that all deliverables meetquality standards and comply with regulatoryrequirements.
TimeManagement: Strong organizational skills toprioritize tasks and meetdeadlines.
Adaptability:Ability to adjust to changing project requirements and work underpressure.
StakeholderManagement: Building and maintaining relationshipswith clients, suppliers, and otherstakeholders.
Coachingand Mentoring: Supporting the development of teammembers through training andmentorship.
Developingthese skills will help you excel as an Execution Team Lead anddrive the success of your projects.
4o mini
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