Customer Service Assistant

3 weeks ago


Abu Dhabi, United Arab Emirates Siemens Full time
Roles and responsibilities

Responsible for complete ExecutionActivities including but not limited to the following:

  • Sound Leadership and Technical skillsin MV/LV, Protection and AutomationField
  • Proven record to manage team of internaland external Project Managers, Project Engineers and DesignEngineering team
  • PNL responsible for projectresults
  • Responsible for the portfolio relatedto Retrofit & Upgradation projects, Service contracts,Spare parts.
  • Assign and manage Field Servicestaff for large projects including planning and scheduling keepingthe productivity on track
  • Ensure the deliveryand accuracy or revenues and other Financial related KPIs onmonthly and quarterly basis
  • Project executionfrom hand over from Sales till closeout activities based on methodsand guidlines
  • Ability to handle customer duringchallenging situations
  • Monthly reporting ofoverall project status to internalmanagement
  • Coordination with internal andexternal suppliers and factories
  • NCC recordingand managing
  • Risk evaluation and mitigationplans
  • Responsible for Teamdevelopment

Your success isgrounded in:

  • Bachelor’s Degree inElectrical / Electronic Engineering
  • At least 15years of overall experience with min. 10 years of experience inleadership role
  • Expert knowledge of protection& automation systems
  • C-CategoryProject Manager. or PMP or IPMA certification is aplus
  • Experience of project management withP&L responsibility in projectexecution
  • Experience in turn-key projects withdirect interface to the customer/ public authorities/subcontractor

OtherSkills:

  • Negotiationskills
  • TeamPlayer
  • Excellent communicationskills
  • Leadership
  • Initiative
  • Resultdriven

Weoffer you

  • 2to 3 days of mobile working per week as a globalstandard.
  • Diverse and inclusiveculture.
  • An environment where everyone canbring their whole self and feel a sense ofbelonging.
  • the foundation to develop personallyand expertly.
  • Great variety of learning& development opportunities

Desired candidate profile
  1. LeadershipSkills: Ability to inspire, motivate, and guide teammembers toward achieving projectgoals.

  2. ProjectManagement: Proficiency in planning, executing, andmonitoring projects, including resource allocation and timelinemanagement.

  3. TechnicalExpertise: Strong understanding of the specificindustry and technical processes relevant to your projects (e.g.,construction, engineering,IT).

  4. Problem-Solving:Ability to identify challenges quickly and develop effectivesolutions to keep projects ontrack.

  5. CommunicationSkills: Excellent verbal and written communicationto facilitate collaboration within the team and withstakeholders.

  6. ConflictResolution: Skills to manage and resolve conflictswithin the team or with external partieseffectively.

  7. PerformanceManagement: Experience in setting performancemetrics, providing feedback, and conducting performance reviews forteammembers.

  8. QualityAssurance: Ensuring that all deliverables meetquality standards and comply with regulatoryrequirements.

  9. TimeManagement: Strong organizational skills toprioritize tasks and meetdeadlines.

  10. Adaptability:Ability to adjust to changing project requirements and work underpressure.

  11. StakeholderManagement: Building and maintaining relationshipswith clients, suppliers, and otherstakeholders.

  12. Coachingand Mentoring: Supporting the development of teammembers through training andmentorship.

Developingthese skills will help you excel as an Execution Team Lead anddrive the success of your projects.

4o mini



  • Abu Dhabi, United Arab Emirates CREATIVE AUTO SERVICE Full time

    We are an Automotive Detailing Company looking for Two Customer Service Representative located in Mussafah M-3 Abu Dhabi. - We need someone with at least 2 years experience in UAE. - Arabic is a plus but not mandatory Salary will be discuss upon interview. Best of Luck! Ability to commute/relocate: - Abu Dhabi: Reliably commute or planning to relocate...


  • Abu Dhabi, United Arab Emirates Crypto Auto Service Center Full time

    Automotive Service Advisor - Essential Duties - Advises customers about necessary service for routine maintenance. - Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. - Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs. - Prepares...


  • Abu Dhabi, United Arab Emirates ARCH AND ART ADVERTISING BOARDS LLC Full time

    We looking for a dedicated and detail-oriented In House Sales assistant cum customer service executive to join our dynamic team in Abu Dhabi. If you have a passion for sales and good communication skills and are ready to support our growing company, we encourage you to apply! **Key Responsibilities**: - Handle customer inquiries, complaints, and returns in...


  • Abu Dhabi, United Arab Emirates Block Seven Cafe Full time

    We are seeking enthusiastic and motivated individuals to join our team as Cashiers and Waitresses at [Block Seven Cafe]. If you are passionate about providing excellent customer service and enjoy working in a fast-paced environment, we would love to have you on board. **Responsibilities**: - Greet customers with a warm and welcoming demeanor, making them...


  • Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Customer Service Representative **Role: Customer Service Representative** **Location: Yas Mall Branch, Abu Dhabi** **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the...


  • Abu Dhabi, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full time

    Customer Service Representative **Role: Customer Service Representative** **Location**:Yas Mall Branch, Abu Dhabi** **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the...


  • Abu Dhabi, United Arab Emirates Abu Dhabi Islamic Bank Full time

    Customer Service Representative **Role: Customer Service Representative** **Location**: Abu Dhabi **Role Purpose**: To welcome and greet incoming customers and guide the customers to the service points so as to deliver quality service while projecting ADIB's professional image in all interpersonal dealings. **Key Accountabilities of the role** These are...


  • Abu Dhabi, United Arab Emirates Delma Exchange Full time

    **Job Objective**: **Job’s Duties and Responsibilities**: - Offer reliable and up-to-date information about our products, services, and platform to customers, ensuring they have a clear understanding. - Proficiently use essential tools to organize, maintain, and document customer interactions, ensuring efficient record-keeping and follow-up. - Initiate...


  • Abu Dhabi, United Arab Emirates Tabeer Tourism Full time

    **Job Summary**: We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative. **Key Responsibilities**: - Assist customers with bookings, cancellations, and modifications. - Provide detailed information about our tours, packages, and services. - Resolve customer complaints and issues promptly,...


  • Abu Dhabi, United Arab Emirates Remedy Room Beauty Lounge by Ribbonaira Full time

    Job Descriptions: - Handling telephone calls inquiry and assisting customer's needed. - Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional...

  • Customer Service Agent

    5 months ago


    Abu Dhabi, United Arab Emirates Vapour Direct Full time

    Location: Abu Dhabi, UAE Employment Type: Full-time **Responsibilities**: - Provide accurate information about our products/services and assist customers with their queries. - Process orders, returns, and exchanges in a timely and efficient manner. - Resolve customer issues and complaints with patience and professionalism. - Collaborate with other...


  • Abu Dhabi, United Arab Emirates Prime Global Attestation Services Full time

    **Responsibilities**: **Interaction**: Provide accurate information about products and services. Handle and resolve customer complaints, issues, or concerns professionally. **Order Processing**: Assist customers in placing orders, processing returns, and tracking shipments. Coordinate with relevant departments to ensure timely order fulfillment. **Issue...

  • Customer Service Agent

    5 months ago


    Abu Dhabi, United Arab Emirates Al Fanar Gas Services Group Full time

    Answer all incoming calls and handle caller’s inquiries whenever possible. - Re-direct calls as appropriate and take adequate messages when required. - Greet, assist and/or direct guest, clients, visitors and others as needed. - Ensure at all times and attend to customer needs in a professional, friendly and courteous manner - Ensure that a high level of...


  • Abu Dhabi, United Arab Emirates total secure Full time

    **Key Responsibilities**: - **Issue Resolution**: Address and resolve customer issues, complaints, and queries efficiently, ensuring customer satisfaction. - **Product Knowledge**: Maintain in-depth knowledge of our products and services to provide accurate information and guidance to customers. - **Record Keeping**: Document customer interactions, issues,...


  • Abu Dhabi, United Arab Emirates YOSH Full time

    We are seeking a dedicated, customer-focused individual to join our team as a Customer Service Officer. This role is pivotal in providing top-notch support and service excellence to our esteemed clientele. **Key Responsibilities**: - Provide accurate information regarding our products and services. - Resolve customer issues promptly and efficiently,...


  • Abu Dhabi, United Arab Emirates Prime Global Attestation Services Full time

    **Responsibilities**: **Interaction**: Provide accurate information about products and services. Handle and resolve customer complaints, issues, or concerns professionally. **Order Processing**: Assist customers in placing orders, processing returns, and tracking shipments. Coordinate with relevant departments to ensure timely order fulfillment. **Issue...


  • Abu Dhabi, United Arab Emirates CD General Trading LLC Full time

    We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Representative for alcohol products at **CITY DRINKS.** In the role, you will be responsible for providing exceptional customer support to our clients who have questions or concern about our products and delivery. **Responsibilities**: - Respond to customer...


  • Abu Dhabi, United Arab Emirates al futtaim group Full time

    Handles routine customer complaint promptlyand courteously.Ensure that customers are dealtwith in a prompt and courteous manner to ensure maximum customersatisfaction.Greets and welcomes customers onarrival at the store.Makes announcements andpages the person the visitors have asked tosee.Ensures Customers bags are stored safely andsecurity.Ensures all...


  • Abu Dhabi, United Arab Emirates Graffiti Pizzeria X Trattoria Restaurant Full time

    **Job Title: Cashier** **Key Responsibilities**: - Greet customers warmly and assist them with their purchases. - Accurately handle cash, POS (Point of Sale) transactions. - Maintain a clean and organized checkout area. - Process returns and exchanges in accordance with company policy. - Answer customer inquiries and provide product information. -...


  • Abu Dhabi, United Arab Emirates 247uniforms Full time

    We are a leading provider of high-quality uniforms. We offer a wide range of customizable options, allowing our customers to choose the fabric, color, design, and even the printing or embroidery. **Responsibilities**: - Assist customers in selecting the best uniform options based on their needs - Take customer orders and relay them to the production team -...