Luxury Sales Manager
3 weeks ago
MainDuties:
- Analysis local markettrends and competitor activity to identify businessleads.
- Implements sales action plans related tomarket areas.
- Develop customer accounts andtravel within the local area to drive business to increasemarket/customer share in all revenuestreams.
- Negotiate room rates/packages withcorporate clients.
- Produce accurate and timelyreports that meet the needs of the Director ofSales including the reporting of appointments calls madeand business lead.
- Maintain valid callobjectives and relevant action plans for each key account/keyprospect and ensure all follow up is done in timelymanner.
- Proactively prospecting new accountsfor the hotel and follow the sales process through to convert intoproducing accounts.
- Take personalresponsibility to ensure that all accounts are properly updated inthe system and that the system is utilized to its fullcapacity.
- Maintain uptodate activityand rate information for each account.
- Answercustomer queries in a prompt and professionalmanner
- Conduct daily salescalls.
- Understand and be in a position toaction any group and event enquiry and ensure accurate hand overfor follow up to Inspired Meeting team.
- Toactively support both: the Assistant Sales Manager and SalesCocoordinator to carry out their roles effectively (i.e.by ensuring there are enough sales kits available for the weeketc)
- Communicating client requirements in atimely and accurate manner to all internal departments as requiredensuring delivery of superior guestservice.
- Ensure accurate follow up andcommunication both internally to reservations and accountingdepartments and confirmation toclient.
- Ensure property rates sheetsare accurate at all times.
- Communicate anyobstacles to completing action plans to Director ofSales
- To arrange and managefamiliarization / educational trips in line with businessneeds.
- Entertain clients and potential clientsin hotel outlets to showcase our property and special SavoirFaire.
RemoteWork :
No
EmploymentType :
Fulltime
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