IT Support Engineer

2 weeks ago


Dubai, United Arab Emirates Talent Pal Full time

Noorka Logistics is seeking askilled and proactive IT Support Engineer tojoin our team in Dubai. In this role you will be responsible formaintaining and troubleshooting IT infrastructure providingtechnical support to users and ensuring the smooth operation ofhardware software and network systems. If you are passionate abouttechnology and eager to solve ITrelated challenges this is anexcellent opportunity to contribute to a dynamic and growinglogistics company.

KeyResponsibilities:

  • Installconfigure and maintain servers PCs peripherals IT tools packagedsoftware antivirus and softwareupdates.
  • Administer and upgrade the computernetwork infrastructure ensuring optimalperformance.
  • Troubleshoot and resolve hardwaresoftware application and networkrelated issues including virus andsecurity concerns.
  • Install and configurepackaged software applications antivirus tools utilities andpatches.
  • Set up user accounts and profiles foroffice staff and other users ensuring correct access andpermissions.
  • Provide onsite support for officeclassroom and event setups including AV and technical support forlogisticsrelated activities.
  • Diagnose andresolve user tickets related to hardware software and networkingissues.
  • Ensure compliance with proceduresrelated to daily backups software patches and data transfers aswell as manage software licenses and hardwareinventory.
  • Train users in the appropriate useof hardware network internet and softwaretools.
  • Collaborate with IT vendors onprocurement warranty and upgrade issues ensuring smooth deliveryand paymentprocesses.

Requirements:

  • Degreein a technologyrelated subject.
  • Minimum of 5years of handson experience in maintaining IT infrastructureincluding servers data and voice cabling firewalls and variousperipherals.
  • Proficient in managing MicrosoftServer Operating Systems Office 365 and other Microsofttools.
  • Knowledge of Android and iOS operatingsystems with prior experience in similarroles.
  • Experience in deploying IT technologiespolicies and standards.
  • Strong communicationskills attention to detail and the ability to multitask effectivelyunder pressure.

Join Noorka Logisticsin Dubai as an IT Support Engineer and be a partof a team that values innovation and problemsolving. Your expertisewill help ensure seamless IT operations supporting our mission ofdelivering efficient and reliable logisticsservices.


This job has been sourcedfrom an external job board.
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