Desktop Support Engineer
2 weeks ago
JOBOBJECTIVE
STATEMENTOF DUTIES ANDRESPONSIBILITIES
Address user tickets regarding hardware software andnetworking
Travelingto the client s location or connecting via a remotelink
First response for desktop and cablingissues
Install and inspect cabling systeminfrastructure
Research and identify solutions to software and hardwareissues
Troubleshoot O365 relatedissues
Handson experience in networking routing andswitching
Diagnose and troubleshoot technical issues including account setupand networkconfiguration
Works with servers and telephonesystems.
Refer to internal database or external resources to provideaccurate techsolutions
Ensure all issues are accuratelylogged
Prioritize and manage several open issues at onetime
Follow up with clients to ensure their IT systems are fullyfunctional aftertroubleshooting
Troubleshoots independently aiming for first time resolution everytime knowing when to escalate when required to ensure consistentworkvelocity.
Provides detailed information on steps taken on allescalations.
Requirements
PREREQUISITES
Proven work experience as a Technical Support Engineer DesktopSupport Engineer IT Help Desk Technician or similarrole.
Excellent problemsolving and communicationskills.
Hands on experience with Windows 7 thru 10 Windows Server and Macoperating systems
Knowledge of network securitypractices
Ability to provide stepbystep technical helpboth written and verbal
Must be confident and sociallyadept
Experience with Microsoft Office Suite
Must be a fast and proactive selfleaner
Must have apositive and helpful attitude towards other colleagues and work ingeneral
Must be able to handle pressure from time totime and always meet deadlines
Ability to travel andwork after hours when necessary
Must have excellent timemanagement prioritization scheduling and organizationskills.
Degree in Electronic and Computer Engineering orComputerScience.
DESIRABLE
Certifications in Microsoft Linux Fortinet Cisco or similartechnologies is aplus
Hold a valid UAE DrivingLicense
Benefits
-
Desktop Support Coordinator
5 months ago
Dubai, United Arab Emirates Abdul Wahed Bin Shabib Real Estate Full timeDubai based group of companies urgently require DESKTOP SUPPORT COORDINATOR. UAE experience **minimum of 2 years**. Bachelors of Engineering or Computer Science Diploma holder. Proven **experience of coordinating** in IT Team with Desktop support Engineers. **Benefits**: Attractive Salary + Company Accommodation + Medical Insurance **Salary**:...
-
Desktop Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Unified Microsystems Full timeJob SummaryUnified Microsystems is seeking a skilled Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing first-line support to customers, resolving issues, and escalating them to second-line support when necessary.Key ResponsibilitiesAddress user tickets regarding hardware, software, and...
-
Desktop Support Engineer
5 months ago
Dubai, United Arab Emirates Dice Full timeJobDescription:Must have VIP/Executive supportexperience.Providing technical expertise andend-user support in the areas of Mac OS, Microsoft Windows platform(Windows 10), Microsoft Office 365, off-the-shelf applications,Remote Connectivity Platform, network/local HP & Canonprinters via desk side, phone support or remotesupportTenacious logging of tickets and...
-
Windows Desktop Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob DescriptionAs a Windows Desktop Support Specialist, you will be responsible for providing technical support and maintenance for our Windows desktop environment. This includes troubleshooting and resolving issues, deploying software and patches, and maintaining desktop images.Key ResponsibilitiesProvide technical support and maintenance for Windows...
-
Desktop Support
5 months ago
Dubai, United Arab Emirates Axiom Technologies Full timeWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...
-
Linux Desktop Support ociate
2 months ago
Dubai, United Arab Emirates Canonical Full timeWork from your remote home officeand provide technical support foremployees.Provide technical onboarding supportfor new employees.Provide technical andinfrastructure support during internationalevents.Be available to take ownership of newcases via telephone, email, and webAct as aninternal customer advocate keeping them updated in a timelymannerEnsure that...
-
Senior Desktop Engineer
2 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob SummaryWe are seeking a highly skilled Desktop Engineer to join our team at Dice. The ideal candidate will have a strong background in desktop systems and a passion for delivering high-quality technical solutions.Key ResponsibilitiesDetermine the most effective solution to meet business needs, identifying gaps and developing necessary workarounds or...
-
Linux Desktop Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Canonical Full timeJob SummaryWe are seeking a skilled Linux Desktop Support Specialist to join our team at Canonical. As a key member of our support team, you will be responsible for providing technical support to employees, providing onboarding support, and ensuring that each support request is handled as per our Service Level Agreement (SLA) and to the highest possible...
-
Desktop Associate
2 months ago
Dubai, United Arab Emirates Access hr sollutions Full time**Job Title**: Desktop Associate **Location**: Al Nahda, Dubai **Position Type**: Full-Time **About the Role**: A leading construction company based in Al Nahda, Dubai is seeking a dedicated Desktop Associate. This role is crucial for supporting daily IT operations and ensuring the smooth functioning of desktop systems used throughout the company. **Key...
-
Linux Desktop Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Canonical Full timeJob SummaryWe are seeking a skilled Linux Desktop Support Associate to join our team at Canonical. As a key member of our support team, you will be responsible for providing technical support to employees, including remote home office support, technical onboarding, and infrastructure support during international events.Key ResponsibilitiesProvide technical...
-
Linux Desktop Support Associate
3 months ago
Dubai, United Arab Emirates Canonical Full timeLocation: This role will be based remotely inEMEA and Americas regionsWhat your day willlook likeYour day to day duties willinclude: Work from yourremote home office and provide technical support foremployees.Provide technical onboarding supportfor new employees.Provide technical andinfrastructure support during internationalevents.Be available to take...
-
IT Desktop Services Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob Title: Desktop Support TechnicianAt Talent Pal, we are seeking a skilled Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical support and assistance to our employees, ensuring that our company systems and networks are continuously designed, developed, deployed, and managed with an...
-
IT Service Desk
5 months ago
Dubai, United Arab Emirates HR International FZE Full timeGreetings! **Position Name**: **1*. **IT Service Desk / IT Help Desk* **2. IT Desktop Support / System Administrator** **Contract Period: 12 Months (Extendable)** **Experience**: 7+ Years **Salary**: Up to 9000 AED / Month **Work Location -** Dubai, UAE **Total Vacancies: 2** **Preference : Immediate Joiners (15 Days or Less )** **Salary**: Up to...
-
IT Desktop Services Techician
3 months ago
Dubai, United Arab Emirates Precision Hire Solution Full timeOverview: Applied Technologyand Management (ATM) a Geosyntec Company a fastpaced anddeadlinedriven environmental professional services firm is seekingan enthusiastic independent resourceful and experiencedDesktop Support Technician in DubaiUnited Arab Emirates to join our growing InformationTechnology team to ensure company systems and networks...
-
Desktop Operations Administrator
5 months ago
Dubai, United Arab Emirates Finastra USA Corporation Full time**Responsibilities**: **What will you contribute** **Responsibilities & Deliverables**: Your deliverables will include, but are not limited to, the following: End User Computer support: - Approve End User compute devices according to Finastra policy - Manage Mobile Device approvals and monthly data usage per region accordingly to best practices - Create...
-
Software Engineer
2 months ago
Dubai, United Arab Emirates Canonical Full timeDesign and develop elements of theCore Desktop.Work with the latest Linuxcontainer technologies - kernel namespaces, cgroups, apparmour,seccomp and moreWrite high quality, defensiveand performant code for millions of demanding dailyusersCollaborate with team members tounderstand the intricacies of immutabledesktops.Participate in code reviews to gain adeep...
-
Senior Desktop Engineer
5 months ago
Dubai, United Arab Emirates Dice Full timeResponsibilitiesDetermine which solution best fitsthe business need, identify gaps in solutions and determinenecessary workarounds or changes to the solution. This includes theability to understand the costs and risks of filling these gaps andthe ability to describe that to thebusiness.Develop and manage business arearoadmaps and strategy in association with...
-
Technical Support Representative
5 months ago
Dubai, United Arab Emirates etop solution Full timeKnowledge of networking, security protocols, best practices in Troubleshooting Network issues and anti-virus programs. 3-5 years experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar roles. Communicate effectively with clients and gather requirements, provide status updates, and address concerns. -...
-
IT Support
5 months ago
Dubai, United Arab Emirates Sharp Brains Ltd Full timeSharp Brains is an IT Services & Solutions Provider based in the UK. We offer on-demand and managed technical support around the globe and around the clock. Our mission is to deliver IT Services & Solutions Globally, and our vision is to be the most innovative IT Managed Services Provider. Our values are Trust, Grow Confidence, and Expertise in a safe and...
-
Technical Support Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Dice Full timeJob Summary:We are seeking a skilled Desktop Support Engineer to join our team at Dice. As a key member of our IT department, you will provide technical expertise and end-user support in various areas, including Mac OS, Microsoft Windows, Microsoft Office 365, and more.Key Responsibilities:Provide technical support and expertise to end-users in the areas of...