Assistant Guest Service Manager
Found in: Talent AE A C2 - 3 weeks ago
- Ensuring that the check-in andcheck-out process runs as smoothly as possible and that guests areescorted to the correct room.
- Responding torequests or complaints made by guests in a professional and politemanner in order to guarantee customersatisfaction.
- Implementing procedures toimprove services offered with the aim of attracting morecustomers.
- Hiring and training staff in mattersof professional conduct, and ensuring that there is enough staff atall times by organizing staffing schedulesefficiently.
- Supporting service personnel withquestions posed by guests and taking over from the support staff ifany issues arise.
- Understanding what guestexpectations are and anticipating problems in order to preventcomplaints.
- Acting as a link between guests andhotel management.
- Attending meetings withmanagement to discuss problems and strategies forimprovement.
- Handling cash or payments made bycredit card.
- Understanding safety and emergencyprocedures.
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Assistant Manager Guest Service
Found in: Talent AE A C2 - 2 weeks ago
Dubai, United Arab Emirates One&Only Resorts Full timeAs the Assistant Guest Services Manager inOne & Only One Za’abeel, your primaryresponsibility is to ensure the highest level of guest satisfactionby providing exceptional service and creating everlasting momentsand memorable experiences. You will oversee the guest servicesdepartment, leading and mentoring bellman, doorman, valet team,airport...
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Assistant Manager Guest Service
2 weeks ago
Dubai, United Arab Emirates One&Only Resorts Full timeAs the Assistant Guest Services Manager in One & Only One Za’abeel, your primary responsibility is to ensure the highest level of guest satisfaction by providing exceptional service and creating everlasting moments and memorable experiences. You will oversee the guest services department, leading and mentoring bellman, doorman, valet team, airport...
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Guest Services Assistant
Found in: Talent AE C2 - 2 weeks ago
Dubai, United Arab Emirates Dubai Parks and Resorts Full timePlay Your PartThe Guest Services Assistant is to provide courteous and professional service to our guests and to offer assistance as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge duty and Service Excellence Manager in the day to day operations and...
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Guest Services Assistant
Found in: Talent AE C2 - 2 weeks ago
Dubai, United Arab Emirates Dubai Parks and Resorts Full timePlay Your PartThe Guest Services Assistant is to provide courteous and professional service to our guests and to offer assistance as needed during their stay. They are to provide the highest level of recognition and personalized service to the guests. They are to also assist the Concierge duty and Service Excellence Manager in the day to day operations and...
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Guest Services Assistant
Found in: beBee S AE - 4 weeks ago
Dubai, United Arab Emirates Le Meridien Full timeJob Number 22191939 Job Category Rooms & Guest Services Operations Location Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-ManagementPOSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room...
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Assistant Guest Relations Manager
2 weeks ago
Dubai, United Arab Emirates HILTON Full timeAs Guest Relations Assistant Manager, you will support the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Assistant Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Assist...
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Guest Service Assistant
2 weeks ago
Dubai, United Arab Emirates Novotel Full timeActively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or...
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Guest Service Assistant
7 days ago
Dubai, United Arab Emirates Sejourne Holidays Homes Full time* Greet and assist guests with warmth and professionalism. - Maintain a positive, helpful, and friendly attitude always. *Collaborate with the team to elevate our guest satisfaction scores to even greater heights. *Passion for providing outstanding service and creating memorable guest experiences. - Greeting guests upon arrival and making them feel...
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Guest Services Manager
11 hours ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 22201331 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for supporting...
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Assistant Guest Relations Manager
Found in: Talent AE A C2 - 3 weeks ago
Dubai, United Arab Emirates HILTON Full timeAs Guest Relations Assistant Manager, youwill support the needs of VIP Guests and inform other Team Membersof VIP needs in order to ensure an exceptional Guest experience. AGuest Relations Assistant Manager is responsible for managing thefirst impressions of our Guests and, therefore, must perform thefollowing tasks to the highest standards:Assist Guest...
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Guest Service Assistant
Found in: Talent AE A C2 - 2 weeks ago
Dubai, United Arab Emirates Novotel Full timeActively welcome, greet and checkguests inInform guests with savvy knowledge ofhotel, its services, the city, and local‘happenings’Ensure allrequests are dealt with accurately and they receive the appropriateservice, attention and follow upDifferentiatebetween guest types and handle them in the appropriate manner;guests with confirmed or claimed...
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Guest Service Supervisor
1 day ago
Dubai, United Arab Emirates Anantara Full time**Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
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Guest Service Agent
5 days ago
Dubai, United Arab Emirates Grand Excelsior Hotel Full time*Urgently Hiring* **Job Description**: - Listens attentively to Guest. - Confirms guest’s address and other information such as length of stay by asking questions of guest. - Verifies payment, obtains signature and confirms registration, - Uses up-selling techniques to obtain higher revenue. - Accepts cash for payment after obtaining identification from...
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Guest Service Supervisor
2 weeks ago
Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full timeIs responsible for Guest Service function of the resort.Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction.Facilitate an efficient arrival and departure formality for all guests.Assist guest in resort activity enquiries/requests.Ensure that established levels of guest service are maintained...
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Guest Service Agent
3 weeks ago
Dubai, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
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Guest Service Agent
2 weeks ago
Dubai, United Arab Emirates Intercity Hotel Dubai Jaddaf Waterfront Full timeThe primary duties of the guest service representative are - to assist guests with check-in & check-out processes - provide guests with hotel services information - to accommodate guests during their stay in an attentive, courteous and friendly manner. **Experience**: - Hotel Industry: 1 year (required)
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Guest Service Officer for
Found in: beBee S AE - 2 days ago
Dubai, United Arab Emirates Conrad Dubai Full timeDescriptionA Guest Service Officer for Conrad Dubai provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Officer for Conrad Dubai, you will serve on the Front Office Team, to provide services for Guests to contribute to...
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Guest Service Agent
2 weeks ago
Dubai, United Arab Emirates HILTON Full timeAs a Front Desk Receptionist at the Waldorf Astoria Dubai International Financial Centre, you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and offering Guest assistance as required. A Receptionist will complete the...
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Guest Service Supervisor
Found in: Talent AE A C2 - 2 weeks ago
Dubai, United Arab Emirates Anantara Hotels, Resorts and Spas Full timeIs responsible for Guest Servicefunction of the resort.Provide prompt,courteous and efficient service to all guests, so as to achieve ahigh level of customer satisfaction.Facilitatean efficient arrival and departure formality for allguests.Assist guest in resort activityenquiries/requests.Ensure that establishedlevels of guest service are maintained at all...
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Guest Service Executive
2 days ago
Dubai, United Arab Emirates Hilton Full timeA Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and...