Guest Service Assistant

3 weeks ago


Dubai, United Arab Emirates Sejourne Holidays Homes Full time

* Greet and assist guests with warmth and professionalism.
- Maintain a positive, helpful, and friendly attitude always.

*Collaborate with the team to elevate our guest satisfaction scores to even greater heights.

*Passion for providing outstanding service and creating memorable guest experiences.
- Greeting guests upon arrival and making them feel welcomed.
- Administering check-ins and check-outs.
- Providing front desk services to guests.
- Assigning rooms and taking care of administrative duties.
- Delivering mail and messages.
- Processing guest payments.
- Coordinating with bell service and staff management.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Processing meal and beverage requests.
- Accommodating general and unique requests.
- Diffusing conflict or tense situations with guests.

**Requirements And Qualifications**
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.
- High School Diploma or bachelor’s degree
- 1 year of experience in guest service, preferably in Holiday Homes.
- Multilingual

**What we offer**
- Salary Package of AED 3000 - 3500
- Medical insurance
- Employment visa
- Paid annual leave.

**Salary**: AED3,000.00 - AED3,500.00 per month

License/Certification:

- UAE Driving License (preferred)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



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