Customer Happiness Executive

1 month ago


dubai, United Arab Emirates Prime Healthcare Group, LLC Full time
Job Title
Customer Happiness Executive - Front Office
Job Code
Job Code
PR-10
Category
Unspecified
Location
Location
UAE - Dubai
Division
Prime Healthcare Group LLC
Department
Department
Administration
Type
Full Time
Description Front Office Operations: Ensure timely response to all the telephone calls received at the front desk and respond or transfer them appropriately ensuring highest levels of customer care Ensure front office reception area is ambiance is appropriately maintained to comfort patientsPatient Registration: Welcoming the patient to the facility and ensuring all of the patients questions are responded with accuracy. Carrying out the registration process to assist the patients for doctor appointments, laboratory tests, radiology tests and any other services as desired / required. Ensuring registration documentation are complete to adhere to the department policies and proceduresPatient / Patient Family Education: Clearly communicate with the patient and family about the pre-procedure requirements and steps involved Educate the Patient / Patient Family on doctor’s consultation / follow up therapy or laboratory test procedures in line with the requirement of the patients visit.Health Insurance Procedures: Ensure to follow the documentation process including the patient consent form sign-off required for process healthcare insurance claims Adhere to the protocol for acquiring approvals for certain – procedures / tests or medication. Advice the patient about turnaround the usually required by the insurance policy Contact the patient to update when the approvals are received from the Insurance, to enable the patients to visit for the required procedures or tests. Advice the concerned department – i.e. laboratory or pharmacy with the updated details of the patients’ insurance approvals. Ensure that only approved insurance claims for testing or therapy are being invoiced to enable generate barcodes for report documentation. Coordinating with office assistants to ensure the request form for diagnostic services / branch are being appropriately addressed.*Preferably graduate of Nursing or with medical background.#J-18808-Ljbffr

  • Dubai, United Arab Emirates Mapshore consultants LLP Full time

    If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound...


  • Dubai, United Arab Emirates TAKHLEES GOVERNMENT SERVICES Full time

    **Company Description**: AlJawdah Vehicles Testing is an RTA Licensed, Registration and renewal services provider in the UAE. The Centre offers a wide range of services that is fully approved by RTA. **Role Description** This is a full-time role for Customer Happiness ambassador located on site at alJawdah Vehicle Testing in Dubai. As a Happiness...


  • Dubai, Dubai, United Arab Emirates Prime Healthcare Group, LLC Full time

    Job Title Customer Happiness Executive - Front Office Job Code Job Code PR-10 Category Unspecified Location Location UAE - Dubai Division Prime Healthcare Group LLC Department Department Administration Type Full Time Description Front Office Operations: Ensure timely response to all the telephone calls received at the front desk and respond or...


  • Dubai, Dubai, United Arab Emirates Prime Healthcare Group, LLC Full time

    Job TitleCustomer Happiness Executive - Front OfficeJob CodeJob CodePR-10CategoryUnspecifiedLocationLocationUAE - DubaiDivisionPrime Healthcare Group LLCDepartmentDepartmentAdministrationTypeFull TimeDescription Front Office Operations: Ensure timely response to all the telephone calls received at the front desk and respond or transfer them appropriately...


  • Dubai, Dubai, United Arab Emirates Nathan & Nathan Full time

    Customer Happiness Consultant (UAEN with Family Book) Job OpeningsCustomer Happiness Consultant (UAEN with Family Book)About the job Customer Happiness Consultant (UAEN with Family Book)Job Title: Customer Happiness Consultant (Emirati National with Family Book)Company: Nathan & Nathan HREducational Background: High school diploma or Diploma (university...


  • Dubai, United Arab Emirates Ejad businessmen services Full time

    Local employee required as a Customer Happiness Consultant for Amer Center in Dubai for typing the immigration transactions. Nationality : Emirati Education : Bachelor مطلوب موظفين اماراتيين للعمل كاستشاري سعاده متعاملين بمركز امر بدبي **Salary**: From AED6,000.00 per month Ability to...


  • Dubai, United Arab Emirates Al Taresh Group Full time

    We are looking for a dynamic and energetic Customer Happiness Officer. **Responsibilities** - Prepares and process immigration, GDRFA, Labour, Municiplaity, Ejari, etc. - Ensures all information and documents are complete and accurate. - Coordinates with the clients. **Qualifications** - Degree Holder - 2 years experience in the UAE - Customer Service...


  • Dubai, United Arab Emirates Al Taresh Group Full time

    We are looking for a dynamic and energetic Customer Happiness Officer. **Responsibilities** - Prepares and process immigration, GDRFA, Labour, Municiplaity, Ejari, etc. - Ensures all information and documents are complete and accurate. - Coordinates with the clients. **Qualifications** - Degree Holder - 2 years experience in the UAE - Customer Service...


  • Dubai, Dubai, United Arab Emirates Premium Businessmen Services Full time

    We are having vacant position in Amer department for Customer Happiness Consultant.Please find the below qualities required:Nationality = UAE with family book (Must)Gender = Male/FemaleExperience : Minimum 6 months experience in customer serviceSalary: AED6, AED6,001.00 per monthApplication Question(s): Are your UAE national with Family book ?


  • Dubai, United Arab Emirates Nathan HR Human Resources Full time

    **Job Title: Customer Happiness Consultant (Emirati National with Family Book)** **Company: Nathan & Nathan HR** **Educational Background: High school diploma or Diploma (university certificate)** **Experience: 1-2 years of experience, preferably with Tadbeer Center and program** **Location: Dubai** **Responsibilities**: - Serve as the primary point of...


  • Dubai, Dubai, United Arab Emirates Ejad businessmen services Full time

    Local employee required as a Customer Happiness Consultant for Amer Center in Dubai for typing the immigration transactionsNationality :Emirati Education : BachelorSalary: From AED6,000.00 per monthAbility to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (required)Application Deadline: 20/02/2023


  • Dubai, United Arab Emirates Packman Portal LLC Full time

    Prepares and process immigration, GDRFA, Labor, Municipality, Ejari, etc. - Ensures all information and documents are complete and accurate. - Coordinates with the clients. - Maintain a positive, professional attitude toward customers always. - Communicate and coordinate with colleagues to ensure the quality of service and customer satisfaction. - Respond...


  • Dubai, Dubai, United Arab Emirates Al Taresh Group Full time

    We are looking for a dynamic and energetic Customer Happiness Officer.Responsibilities Prepares and process immigration, GDRFA, Labour, Municiplaity, Ejari, etc. Ensures all information and documents are complete and accurate. Coordinates with the clients.Qualifications Degree Holder 2 years experience in the UAE Customer Service experience is mandatory....


  • Dubai, Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    Requirement Excellent communication & interpersonal skills.1-2 years of experience in a similar role.Fluent in English & Arabic.Responsibilities Promotes the brand image by interacting with callers and visitors as required in the defined processesProvides information related to FAQ as per the data provided by the Business UnitsEnsures the reception areas are...


  • dubai, United Arab Emirates Nathan & Nathan Full time

    Customer Happiness Consultant (UAEN with Family Book) Job OpeningsCustomer Happiness Consultant (UAEN with Family Book)About the job Customer Happiness Consultant (UAEN with Family Book)Job Title: Customer Happiness Consultant (Emirati National with Family Book)Company: Nathan & Nathan HREducational Background: High school diploma or Diploma (university...


  • Dubai, United Arab Emirates Nathan & Nathan HR Full time

    **Job Title: Customer Happiness Consultant (Emirati National with Family Book)** **Company: Nathan & Nathan HR** **Educational Background: High school diploma or Diploma (university certificate)** **Experience: 1-2 years of experience, preferably with Tadbeer Center and program** **Location: Dubai** **Responsibilities**: - **Serve as the primary point...


  • Dubai, Dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • Dubai, Dubai, United Arab Emirates Roads and Transport Authority Full time

    Chief Supervisor – Customer Happiness Centers | Dubai RTA JobsJob Responsibilities:Preparing and auditing periodic and non-periodic reports on special services, procedures and mechanisms that improve the quality of services and the image of the center in particular on innovation.Services and image of the center A special focus on innovationCoordination...


  • Dubai, Dubai, United Arab Emirates Agility Ventures Full time

    The Role:You are an expert in customer communication, dedicated to ensuring customer satisfaction. Your role involves handling customer queries through various channels, such as calls, emails, and chat, providing personalized and efficient solutions. Your goal is to deliver exceptional customer experiences through effective communication.Your...


  • dubai, United Arab Emirates Rtc Employment Services Full time

    The job posting is outdated and position may be filledJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsJob Alert You will be updated with latest job alerts via emailValid email field requiredSend jobsManaging multiple branches and leading the Front Desk team o Ensuring that the Front Desk team is well-versed...