Customer Happiness Consultant

7 months ago


Dubai, United Arab Emirates Nathan & Nathan HR Full time

**Job Title: Customer Happiness Consultant (Emirati National with Family Book)**

**Company: Nathan & Nathan HR**

**Educational Background: High school diploma or Diploma (university certificate)**

**Experience: 1-2 years of experience, preferably with Tadbeer Center and program**

**Location: Dubai**

**Responsibilities**:

- **Serve as the primary point of contact for customers, addressing inquiries, concerns, and feedback promptly and professionally.**:

- Provide personalized assistance and support to customers, offering solutions to their specific needs and requirements.
- Maintain accurate records of customer interactions, transactions, and feedback, utilizing the Tadbeer system.

**Requirements**:

- High school diploma or Diploma (university certificate) in a relevant field.
- 1-2 years of experience in a similar role, preferably with Tadbeer Center and program.
- Strong communication and interpersonal skills, with the ability to interact effectively with customers from diverse backgrounds.
- Knowledge of domestic worker recruitment processes and regulations in the UAE is preferred.
- Detail-oriented with excellent organizational and multitasking abilities.

**Location**: Al Refaa'a, Laila Al Salam SRG Residences

**Offer**: Salary + Nafis Benefits

Pay: Up to AED8,000.00 per month

Application Question(s):

- Do you have a Family Book?

**Experience**:

- Tadbeer: 1 year (required)
- Customer Service: 2 years (preferred)

**Language**:

- Arabic (required)



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