Customer Happiness Ambassador
6 months ago
**Company Description**:
AlJawdah Vehicles Testing is an RTA Licensed, Registration and renewal services provider in the UAE. The Centre offers a wide range of services that is fully approved by RTA.
**Role Description**
This is a full-time role for Customer Happiness ambassador located on site at alJawdah Vehicle Testing in Dubai. As a Happiness Ambassador will be responsible for creating positive experiences for customers and visitors by providing exceptional service, solving problems, and ensuring their satisfaction.
The happiness ambassador will aslo collaborate with cross-functional teams to identify opportunities for improvement and help develop and implement strategies to enhance customer satisfaction. You will monitor and deliver service by promoting company values through interacting and providing customers with exceptional customer experience.
**Qualifications**
- Excellent communication and interpersonal skills with the ability to empathize and be tactful in stressful situations.
- Excellent problem-solving and decision
- making skills.
- Ahigh level of organization and attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
Prior RTA or vehicles testing experience in customer services is a plus.
**Salary**: AED4,000.00 - AED5,000.00 per month
**Experience**:
- Customer Happiness ambassador: 1 year (required)
- quality assurance: 1 year (preferred)
Ability to Commute:
- Dubai (required)
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