Support Manager

3 weeks ago


ajman, United Arab Emirates Workato Full time
Support Manager for Indian Nationals in Ajman, UAE
Support Manager for Indian Nationals in Ajman, UAEWe are seeking a highly motivated and dedicated individual to join our team as a Support Manager in Ajman, UAE. As a Support Manager, you will be responsible for managing and leading a team of support staff, ensuring smooth operations and high-quality customer service.Key Responsibilities:- Manage and supervise a team of support staff, including training, scheduling, and performance evaluations.- Develop and implement strategies to improve customer service processes and procedures.- Monitor customer service metrics and ensure that targets are met or exceeded.- Handle complex or escalated customer inquiries or complaints in a timely and professional manner.- Collaborate with other departments to resolve customer issues and improve overall service delivery.- Conduct regular team meetings to discuss performance, address any concerns, and provide updates on company policies or procedures.- Identify areas for improvement and make recommendations for process enhancements.- Keep up-to-date with industry trends and best practices in customer service management.Requirements:- Indian nationality preferred.- Previous experience in a managerial role is not required but considered an asset.- Excellent communication skills in English (Arabic would be an advantage).- Strong leadership skills with the ability to motivate and empower team members.- Customer-oriented mindset with the ability to handle difficult situations calmly and efficiently.- Familiarity with CRM software would be an advantage.This is a full-time position with the potential for growth within the company. We offer a competitive salary package based on qualifications and experience. If you are passionate about delivering exceptional customer service and possess the necessary skills to lead a team effectively, we encourage you to apply for this exciting opportunity. This job has no reviews yet. You can be the firstUsers also frequently search in these cities:Subscribe to our telegram channel @layboard_in#J-18808-Ljbffr
  • Support Manager

    5 days ago


    Ajman, Ajman, United Arab Emirates Workato Full time

    Support Manager for Indian Nationals in Ajman, UAE Support Manager for Indian Nationals in Ajman, UAEWe are seeking a highly motivated and dedicated individual to join our team as a Support Manager in Ajman, UAE. As a Support Manager, you will be responsible for managing and leading a team of support staff, ensuring smooth operations and high-quality...

  • Support Manager

    5 days ago


    Ajman, Ajman, United Arab Emirates Workato Full time

    Support Manager for Indian Nationals in Ajman, UAESupport Manager for Indian Nationals in Ajman, UAEWe are seeking a highly motivated and dedicated individual to join our team as a Support Manager in Ajman, UAE. As a Support Manager, you will be responsible for managing and leading a team of support staff, ensuring smooth operations and high-quality customer...

  • Support Manager

    6 days ago


    Ajman, Ajman, United Arab Emirates Ecojob Full time

    Support Manager (Part-time, Africans Preferred)We are looking for a reliable and motivated Support Manager to join our team in Ajman, UAE. The ideal candidate should be able to provide excellent customer service and have an excellent command of the English language. Experience is not required; however, a background in management or customer service is...

  • IT Support

    2 months ago


    Ajman, United Arab Emirates Al Daria Copack FZE Full time

    We are currently seeking a highly skilled and motivated IT Support with CCNA certification and proficiency in English to join our dynamic team. If you also have CCNP certification, it will be considered an additional advantage. As an IT Support, you will be responsible for providing technical support, troubleshooting, and maintaining our company's IT...

  • IT Support

    6 days ago


    Ajman, Ajman, United Arab Emirates Al Daria Copack FZE Full time

    We are currently seeking a highly skilled and motivated IT Support with CCNA certification and proficiency in English to join our dynamic team. If you also have CCNP certification, it will be considered an additional advantage. As an IT Support, you will be responsible for providing technical support, troubleshooting, and maintaining our company's IT...

  • IT Technical Support

    2 months ago


    Ajman, United Arab Emirates Oscar Lubricants Full time

    An IT Technical Support professional is responsible for providing technical assistance and support to employees who are experiencing technical issues with software, hardware, or other computer systems. Position: IT Technical Support **Responsibilities**: - Troubleshoot hardware and software issues, identify problems, and provide solutions or workarounds...


  • Ajman, United Arab Emirates Swedish technology Full time

    **Qualifications & Certification**: - Bachelor's Degree in Computer Science, or equivalent. - Microsoft Certification (MCSE/MCSA) in MS Windows 2012 or / 2016 or equivalent certifications. - CompTIA A+ & N+ or equivalent. - ITIL Certification or equivalent. - Cisco CCNA (Cisco Certified Network Associate) or equivalent. **Duties & Responsibilities**: The...


  • Ajman, United Arab Emirates White House General Trading, LLC Full time

    We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. Will be responsible for but not limited...


  • ajman, United Arab Emirates Dautom Full time

    Collaboration and Support: Work closely with other departments, such as IT, production, and quality assurance, to support their needs and ensure the production system aligns with organizational goals. Provide training and support to users on how to operate within the system effectively. Testing and Quality Assurance: Coordinate and participate in testing...


  • ajman, United Arab Emirates Dautom Full time

    In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the Banking Industry known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Title: System Support AnalystThis role is to manage and provide technical and...

  • System Support Analyst

    2 months ago


    Ajman, United Arab Emirates Dautom Full time

    Client Introduction:In this role you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the Banking Industry known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Title: System Support AnalystThis role is to manage and...


  • Ajman, Ajman, United Arab Emirates Dautom Full time

    Collaboration and Support: Work closely with other departments, such as IT, production, and quality assurance, to support their needs and ensure the production system aligns with organizational goals. Provide training and support to users on how to operate within the system effectively.Testing and Quality Assurance: Coordinate and participate in testing...

  • System Support Analyst

    2 months ago


    Ajman, United Arab Emirates Dautom Full time

    Collaboration and Support: Work closely with other departments, such as IT, production, and quality assurance, to support their needs and ensure the production system aligns with organizational goals. Provide training and support to users on how to operate within the system effectively.Testing and Quality Assurance: Coordinate and participate in testing...


  • Ajman, Ajman, United Arab Emirates Aura FZC Full time

    Customer Support Executive - (B. Tech Computer Science)Requirement [Entry Level] Good computer proficiency. Good communication skills. Patience and listening skills. Managing Vehicle Tracking and related Software. Online training to new customers. Customer Support for Vehicle Tracking and related Software. Outbound customer satisfactory calls. Inbound calls...

  • System Support Analyst

    2 months ago


    Ajman, United Arab Emirates Dautom Full time

    Collaboration andSupport: Work closely with other departments, suchas IT, production, and quality assurance, to support their needsand ensure the production system aligns with organizational goals.Provide training and support to users on how to operate within thesystem effectively.Testing andQuality Assurance: Coordinate and participate intesting activities...

  • Oracle Apps Dba

    2 months ago


    Ajman, United Arab Emirates Al Haramain Perfumes Full time

    **Responsibilities**: **Database Installation and Configuration**: - Install, configure, and maintain Oracle database software. - Implement and maintain database security policies. **Performance Tuning**: - Monitor and optimize database performance for maximum efficiency. - Conduct regular performance assessments and implement improvements. **Backup and...


  • Ajman, United Arab Emirates Aura FZC Full time

    **Customer Support Executive - (B. Tech Computer Science)** **Requirement [Entry Level]** - Good computer proficiency. - Good communication skills. - Patience and listening skills. - Managing Vehicle Tracking and related Software. - Online training to new customers. - Customer Support for Vehicle Tracking and related Software. - Outbound customer...


  • Ajman, Ajman, United Arab Emirates Blugrass Tachnologies Full time

    All the Question below must be answered.No answered questions won't be entertained.Job Title:Technical Support Executive Fulltime onsiteLocation: AjmanQualifications & Certification: Bachelor's Degree in Computer Science, or equivalent. Microsoft Certification (MCSE/MCSA) in MS Windows 2012 or / 2016 or equivalent certifications. CompTIA A+ & N+ or...


  • Ajman, United Arab Emirates Luxury Guest in Holiday Homes Full time

    *Role and Responsibilities:* - Assist the Lead Nursery Teacher in planning and implementing age-appropriate activities and lessons for children aged 3-5 years old - Help create a safe, nurturing, and stimulating learning environment for young children - Supervise and engage with children during indoor and outdoor play, meals, and other daily routines -...


  • Ajman, United Arab Emirates RHolding Full time

    Preferred Emirati male shadow teacher/Learning Support Assistant for a child to provide with support with the school work alongside enhancing and overcoming learning barriers in their academic and social development in home and out. You should adapt to work on private demands and adapt your training courses to specific and individual demands. You must speak...