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Technical Support Executive- Fulltime Onsite
1 week ago
All the Question below must be answered.
No answered questions won't be entertained.
Job Title:
Technical Support Executive
- Fulltime onsite
Location:
Ajman
Qualifications & Certification:
- Bachelor's Degree in Computer Science, or equivalent.
- Microsoft Certification (MCSE/MCSA) in MS Windows 2012 or / 2016 or equivalent certifications.
- CompTIA A+ & N+ or equivalent.
- ITIL Certification or equivalent.
- Cisco CCNA (Cisco Certified Network Associate) or equivalent.
Skillset & Experience Required:
- 3+ years of experience working with various core infrastructure systems
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
- Handson experience with Windows/Linux/Mac OS environments
- Setup, configure and decommission computer hardware.
- Ability to diagnose and troubleshoot technical issues
- Basic server and network issue resolution.
- Excellent problemsolving and communication skills Ability to provide stepbystep technical help, both written and verbal
- Operating Systems (Windows 10, 11, MAC OS) and standard Office Software installation, troubleshooting &Support
- Avaya IP Phones & call management system add, modify, move phone extensions Support.
- Mobile device support for Android and iOS devices (client software support).
- Knowledge of Office 365 administration (Desktop Apps, SharePoint, OneDrive, Teams, Exchange)
- Diagnosing / Rectifying Virus attacks by using Anti-Virus Software Tools.
- Troubleshooting of printer and printing issues.
- Deployment, Installation, and implementation of Windows patches
- Conferencing / Video meeting /Projector installation activities & support.
Application Question(s):
- What is your Expected Salary?(required)
- What is your Current Salary? (required)
- What is your Nationality? (required)
- How long is your Notice period? if you have (required)
- When Will you available to join? (required)
- Current Location? (required)
- how long is your years of experience in working with various core infrastructure systems? (required)
- do you have a valid Microsoft Certification (MCSE/MCSA) in MS Windows 2012 or / 2016 or equivalent certifications.? (required)
- do you have a valid CompTIA A+ & N+ or equivalent.? (required)
- do you have a valid ITIL Certification or equivalent? (required)
Education:
- Bachelor's (preferred)
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