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Customer Care Support
2 weeks ago
Responsibilities:• Service mall rollout support – factor uploads in SAP, creation of customer and user accounts in mall• Order tracking and expediting – monitor unbooked orders, trace and update orders till confirmation of delivery, post-delivery clarifications• Track repair and the investigation status and flag delays.• Support with visa applications, gate passes, trainings• Daily maximizer case monitoring – more info reminders, SSS/HQ reminders• Scope of the role is related to below:• GSP Support – creation of GSP activities, monitor unassigned activities, GSP data quality monitoring, productivity reporting data exports• HQ request creation in CIGO, use of Spares on Web• ASSIST monitoring and KPIs for technical support tickets – escalate delayed cases as well as weekly reporting on open tickets• Mall order routing, RPA order routing• NPS data generation, filtration via CCC, and related phone calls• Monthly KPI reporting as well as SRR report preparation for HQ• Monitor customer portals for latest RFQs for spares e.g. PDO, QAPCO etc.• Support the Customer Care Center’s (CCC) team in Dubai by handling main IT tools monitoring, data entry, task creation and development of special portals. Disclaimer: Drjobs.ae
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Customer Care Support
3 weeks ago
Dubai, United Arab Emirates Nilfisk Full timeCompany Nilfisk is one of the world’s leading manufacturers of professional cleaning equipment. Headquartered in Denmark and has sales companies in 45 countries around the world and dealers in more than 70 countries. We have our own production facilities in 8 countries, and we are a total of more than 5,000 employees dedicated to enabling sustainable...
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Customer Care Support
1 week ago
Dubai, Dubai, United Arab Emirates Nilfisk Full timeCompanyNilfisk is one of the world's leading manufacturers of professional cleaning equipment. Headquartered in Denmark and has sales companies in 45 countries around the world and dealers in more than 70 countries. We have our own production facilities in 8 countries, and we are a total of more than 5,000 employees dedicated to enabling sustainable cleaning...
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Customer Care Support
3 weeks ago
Dubai, United Arab Emirates Taho Avenue Full time**Job Title**:Customer Care Support **Department**: Food & Beverage **Reports to**: Owner & CFO, Owner & CEO **Conditions of work**:Working 48 hours per week excluding lunch break as per the working hours’ policy in the UAE and the UAE Labour Law **Purpose**: First point of contact for any customer who has a question or an issue with a product or...
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Customer care and support Specialist
1 month ago
dubai, United Arab Emirates Leak Remover Full timeJoin Us at LeakRemover – Be Part of Something Extraordinary!Are you ready to embark on an incredible adventure? LeakRemover is looking for a Customer Care and Support Specialist who dreams big and is excited to be part of the beginning of an amazing journey.Role Summary:As a Customer Care and Support Specialist, you will be the first point of contact for...
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Customer care and support Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Leak Remover Full timeJoin Us at LeakRemover – Be Part of Something ExtraordinaryAre you ready to embark on an incredible adventure? LeakRemover is looking for a Customer Care and Support Specialist who dreams big and is excited to be part of the beginning of an amazing journeyRole Summary:As a Customer Care and Support Specialist, you will be the first point of contact for our...
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Customer Care Support
1 week ago
Dubai, Dubai, United Arab Emirates Taho Avenue Full timeJob Title:Customer Care SupportDepartment: Food & BeverageReports to: Owner & CFO, Owner & CEOConditions of work:Working 48 hours per week excluding lunch break as per the working hours' policy in the UAE and the UAE Labour LawPurpose: First point of contact for any customer who has a question or an issue with a product or service the company sells....
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Customer Care Executive
2 weeks ago
Dubai, United Arab Emirates Advanced Care Medical Center Full timeWe are actively seeking **Customer Care Executive** to join our team. **Full job description**: - All queries to be responded to efficiently and informatively, with polite language in English or Hindi. - Strong ability to work on multiple tasks or assignments. - Good communication skills. **Additional Qualifications**: - Basic Computer Knowledge - Highly...
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Customer Care Executive
1 week ago
Dubai, Dubai, United Arab Emirates Advanced Care Medical Center Full timeWe are actively seeking Customer Care Executive to join our team.Full job description: All queries to be responded to efficiently and informatively, with polite language in English or Hindi. Strong ability to work on multiple tasks or assignments. Good communication skills.Additional Qualifications: Basic Computer Knowledge Highly motivated and energetic...
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Customer Care
3 weeks ago
dubai, United Arab Emirates Noops Full timeCompany Overview:Join the NOOPS team in the vibrant business landscape of the UAE! NOOPS is a leading digital transformation company committed to helping businesses succeed in the digital age. We pride ourselves on providing innovative solutions and exceptional service to our clients. As we expand our operations in the UAE, we are seeking dedicated...
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Customer Care Agent
2 weeks ago
Dubai, United Arab Emirates RAD Holiday Homes Full timeJoin Our Team! Customer Care Agent Position Available Are you passionate about providing exceptional customer service? Do you thrive in a dynamic, multi-cultural environment? If so, RAD Holiday Homes invites you to be part of our team as a Customer Care Agent! Company Overview: RAD Holiday Homes is a leading DTCM licensed Operator for short-term rentals in...
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Customer Care Coordinator
4 weeks ago
Dubai, United Arab Emirates SV Companies Full timeSV Companies is looking for an ambitious **Customer Care Coordinator** who can work as a team and have a passion for his/her work, loves challenges and meeting targets. Someone with a career goal will go a long way with our company. You will be reporting directly to the Team Leader (Customer Care) based in Dubai. Your key responsibilities include...
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Customer Care Coordinator
3 weeks ago
Dubai, United Arab Emirates SV Companies Full timeSV Companies is looking for an ambitious **Customer Care Coordinator** who can work as a team and have a passion for his/her work, loves challenges and meeting targets. Someone with a career goal will go a long way with our company. You will be reporting directly to the Team Leader (Customer Care) based in Dubai. Your key responsibilities include...
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Customer Care Coordinator
21 hours ago
Dubai, United Arab Emirates SV Companies Full timeSV Companies is looking for an ambitious **Customer Care Coordinator** who can work as a team and have a passion for his/her work, loves challenges and meeting targets. Someone with a career goal will go a long way with our company. You will be reporting directly to the Team Leader (Customer Care) based in Dubai. Your key responsibilities include...
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Customer Care Executive
3 weeks ago
Dubai, United Arab Emirates Najma Consultancy Full time**NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 4 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a Customer Care Executive who will be responsible to provide exceptional customer service to clients seeking information, assistance, and support related to our...
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Customer Care Executive
2 months ago
Dubai, United Arab Emirates Al Nadik Trading Full timeWe are looking for a Customer Care Executive to provide excellent service and support to our clients. You will handle customer inquiries, address concerns, and ensure customer satisfaction. **Responsibilities**: - Resolve customer issues promptly and professionally. - Provide accurate information on products, pricing, and orders. - Process customer orders,...
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Customer Care
2 months ago
Dubai, United Arab Emirates Obagi Medi Spa LLC Full timeJoin Our Team; We are actively seeking an experienced Customer Care Specialist to become a valuable member of our team. - Previous experience in a customer care role, preferably within Aesthetic clinics. - Demonstrated success in product sales. - Capabilities to respond to customer inquiries through various channels. - Proven problem-solving abilities. -...
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Customer Care Specialist
1 week ago
Dubai, Dubai, United Arab Emirates Kerry Full timeCustomer Care Specialist | Kerry DubaiEvery day, millions of people throughout the world consume foods and beverages containing Kerry's taste and nutrition solutions. We are committed to making the world of food and beverage better for everyone, and dedicated to our Purpose, Inspiring Food, Nourishing Life.Customer Care Specialist | Kerry Dubai | Apply...
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Patient Support
2 months ago
Dubai, United Arab Emirates Novo Nordisk Full timePatient Support & Customer Care Manager **Category**:Project Management & Agile**Location**:Dubai, Dubai, AE- Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with...
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Patient Support
21 hours ago
Dubai, United Arab Emirates Novo Nordisk Full timePatient Support & Customer Care Manager **Category**:Project Management & Agile**Location**:Dubai, Dubai, AE- Does your motivation come from challenges and working in a dynamic environment? Do you thrive in a working environment where close collaboration with key stakeholders and strategic alignment is essential? Do you have a can-do attitude with...
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Customer Care Executive
7 days ago
Dubai, United Arab Emirates Najma Consultancy Full time**NAJMA CONSULTANCY** **01-03 years**: **Dubai**: **Competitive**: - DAY- Posted: 3 Hours ago- Job Likes: Not Available- Job Views: Not Available- Full Time**Job Descriptions**: We are looking for a customer care executive who will be responsible for providing exceptional customer care to the clients to drive business growth. They must be able to handle...