Client Director

1 month ago


dubai, United Arab Emirates HCLSoftware Full time
Job DescriptionAs a Client Director at HCL Software, you will be instrumental in selling to named major accounts, existing customers, and acquiring net new logos. You will be responsible for achieving targets across Software New License (On Premise & cloud), Software Renewals, and Software Services. Leveraging your expertise in enterprise software sales, you will establish and nurture deep relationships with C-suite stakeholders, positioning our software products as transformative solutions to address their business challenges.You will spearhead the development, maintenance, and execution of a comprehensive multi-pillar, multi-year global account strategy tailored to customer priorities and aligned with HCL Software’s strategic direction. Key responsibilities include:Drive software new license, renewal, and service targets achievement.Cultivate and expand trusted relationships with C-suite stakeholders, positioning our software solutions as strategic problem-solving tools that demonstrate tangible business value.Identify and construct multi-year, multi-product deals aligning with clients' strategic objectives.Proactively monitor progress, identifying and addressing obstacles, market trends, and competitive threats.Lead efforts to transition Major accounts to HCL solutions, aligning internal teams with strategic goals.Develop a deep understanding of customer industries, trends, and priorities, fostering executive relationships to drive engagement.Deploy HCL Software solutions effectively to meet customer priorities, enhance satisfaction, and increase product adoption.Identify cross-selling and upselling opportunities to increase revenues and share of wallet.Establish clear team governance, ensuring alignment and progress tracking through regular communications.Lead a geographically dispersed team without direct reporting lines, maintaining strong relationships with senior executives.Develop and execute Go-To-Market plans to exceed sales targets and drive market growth iMaintain an in-depth understanding of market dynamics, technology trends, and customer buying processes.Manage the closing process, negotiate terms, and collaborate with internal teams to ensure successful outcomes.Take ownership of sales revenue and maintain high levels of customer satisfaction.Required Skills/Experience:7+ years of enterprise software sales experience.Proven track record of closing complex deals and deep technical understanding of enterprise software opportunities.Ability to manage CXO relationships with top enterprise software customer accounts.Strong communication, presentation, and negotiation skills.Deep understanding of software licensing business/sales models.Experience driving both direct and partner-led sales engagements.Excellent partnering, collaboration, and cross-cultural teamwork skills.Experience of using sales opportunity qualification tools such MEDDPICCR.What You'll Bring:Business Acumen: Ability to understand customer business strategies and industry trends, providing proactive insights and identifying transformation opportunities.Credibility: Establish trust and credibility as a trusted advisor and thought leader with C-Level executives, building and sustaining strong relationships.Leadership: Skillfully negotiate, manage conflicts, and lead geographically dispersed teams without direct reporting lines.Strategy: Develop and communicate compelling visions, execute multi-year global strategies, and ensure clear internal and external governance.Agility: Flexibility, adaptability, and resilience in navigating complex environments with evolving conditions.Drive: Competitive spirit, ambition, and ownership of escalation issues, driving towards customer satisfaction.About UsStartups are exciting. That’s why we’ve never stopped. For decades, HCL has been a company of inventors and innovators. We power the most important industries on the planet — from finance to telecommunications to scientific research. HCL Software develops, markets, sells, and supports over 20 product families across four main pillars: Customer Experience, Digital Solutions, Secure DevOps, and Security and Automation.We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1 This is an exciting time to be joining HCL Software, as we expand, invest and grow. You can read more about us at HCL Software is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. HCL Software will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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