Senior Relationship Manager

4 weeks ago

dubai, United Arab Emirates Abu Dhabi Islamic Bank PJSC Full time
Role
: Senior Relationship Manager - Corporate BankingLocation : DubaiRole Purpose:To manage an assigned existing portfolio and a list of Target Market potential prospects for acquisition towards achieving financial targets (including but no limit to revenue, new net revenue, volume, cross-sell ratio, ROE, and ROA) and overall customer satisfactionTo be fully involved and primarily responsible for account strategy and business growth
Key Accountabilities of the role
Relationship management
Manage assigned portfolio with a focus on relationshipsAchieve financial targets assigned in line with portfolio handled (e.g. total revenues, revenue from treasury products, revenue from cash management, RORC, etc.)Ensure regular interaction with clients to address any banking/financial needs and increase ADIB share of walletConduct joint client calls with product partners (CFIB, Treasury, GTS) as per the account plan to identify opportunities to deepen relationshipWork closely with customer service unit to ensure that clients’ day to day transaction needs are addressed
Risk management & credit analysis
Assume responsibility for credit risk and day to day management of own portfolioConduct due diligence in preparing credit applications including screening against TM & RAC and prepare green light memos for CRTStructure facilities that comply with ADIB’s credit policy with adequate security/collateral, terms and conditions and profitability (ROA, RORC) in line with thresholdsNegotiate internally and with clients for closure of dealsEnsure fulfilment of all required documentation (incl. insurance) as per the banks credit policies and proceduresEnsure all deferred documentation is obtained on timeContinuously monitor overall performance of company and its industry through the calling processExecute annual renewals of facilities on timeMonitor and track assigned portfolio on a dynamic basis to recognize problem credits early
Build sector expertise
Understand market and business trendsDevelop sector expertise: understand economics of industry, key levers and key products to offerEnsure that all new deals in discussion are recorded and updated in deals in pipeline report on a weekly basis
Process implementation
Conduct client calls at least quarterlyDocument call memos in standard format capturing the contents of the meeting, opportunities for business development, client’s financial plan, etc.Develop account plans for each relationship and use it as a basis for regular client calling; keep account plans updatedEnsure that all new deals in discussion are recorded and updated in deals in pipeline report on a weekly basisManage a list of prospects as assigned centrally and ensure that adequate follow up is made leading to new client acquisitionEnsure that all operational issues are addressed to the satisfaction of customers (e.g. establishment of LCs/LGs, disbursement of financing, etc.)
Compliance
Ensure that activities are in full compliance of group policies and processes including Sharia requirements, Central Bank regulations and other internal Legal and Compliance regulations at all timesEnsure satisfactory internal and external audit ratings
Other
Attend recommended trainings
Specialist Skills / Technical Knowledge Required for this role:
Strong analytical skillsKnowledge of credit policy & procedureCustomer Service OrientedStrong Marketing Skills
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