Relationship Manager

1 month ago


dubai, United Arab Emirates Rakbank Full time
Relationship Manager / Senior Relationship Manager - RAK EliteRAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including personal and business banking, credit cards, loans, investment services, and wealth management.In the recent years, the Bank has achieved significant milestones which includes being named as one of the world's best banks by Forbes ME (2022) and was awarded UAE's SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending, and business loans.Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.So join us in co-creating the future of RAKBANKWhat You Will Be DoingGenerate new business to achieve defined sales targets in all Wealth Management productsBuild and deepen relationships with existing WM customers to achieve increase in share of wallet and revenuesHandle portfolio of customers who are of a higher and more sensitive nature.Assessment of the quality, potential and profitability of new relationships as well as the existing portfolioEnsure that the service standards of WM are met and maintainedProvide truly professional customer service to achieve a high level of customer satisfaction and retentionEnsure proper documentation is done across products and timely draw-down.Update customers on the global economic policies and trends; be abreast with information on equities, bonds, commodities, futures, options, indices, bullion, derivativesOffer products that suits the customers risk profile and appetiteBe fully abreast with the market competition to be able to provide information to the customer on products without any biasBe able to manage an incremental portfolio of relationships; liabilities, AUM and assetsAdvise and promote Mortgage, SME business and other businesses of the bank and to refer potential cases to the respective businessBe fully aware of entire product and service range available in WM programme and keep abreast of market developments, both global as well as localEnsure that the business is booked as per laid down procedures and guidelines and due diligence is carried out with respect to money laundering and other regulatory requirementsWhat You Should HaveExperienced in Wealth Management and relationship management in a similar HNWI relationship management role in banksExperience in advisory level on investment product offeringsWhat We Are Looking ForStrong selling and inter-personal skills required to market new customers and sell bank productsKnowledge on investment products and skills to evaluate customers need using analytical approachKnowledge on market economics and the working dynamics of the stock / share / commodities / equitiesInitiative and drive to achieve set targets and service standardsRelationship Management skillsAbility to understand alternative investment opportunities to resist competitive pressures and retain clientsWhat’s In It For YouPay for performance culture (Competitive and performance-linked compensation).Provision of medical care plan for your family and you.Diverse workforce and inclusive culture.Career development and growth opportunities by design.Work with the best minds in the field.Get opportunities to bring your whole-self to the organization and perform to your best.
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