Senior Relationship Manager

4 weeks ago

dubai, United Arab Emirates Sunbulah Group Full time
Obtain new customer relationships and manage existing relationships by identifying up-sell and cross-sell opportunities through analysis and daily interactions conducted with customers in order to achieve targeted growth of the assigned portfolio according to the business planResponsibilities1. Get new clientsObtain new clients, perform financial analysis and submit accurate credit applications to ensure a great signing experience; Achieving set goals and securing profitable business transactions2. Portfolio managementOffering new solutions to existing clients, enrolling clients in alternative channels and added services to increase transaction volume and growth of assigned portfolio3. Relationship managementReview customer files to ensure current and future needs are met; Identify and respond to customer requirements and ensure complaints are resolved within agreed set times to build and maintain long-term relationships4. Risk managementConducting visits to clients; Understand and report risk profiles and highlight/update authorized authorities of any changes for necessary action5. Policies, processes, systems and proceduresAdhere to all relevant organizational policies, processes, standard procedures and instructions so that work is carried out to the required standard and in a consistent manner while providing the required level of service to customers and stakeholders6. Self-managementManage self in accordance with the Bank's people management policies, procedures, processes and practices to ensure compliance and maximize own contribution to business performance Disclaimer: Drjobs.ae
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